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Senior F&B Store Leader: Ops, Service & Growth

AC HESED Pte. Ltd. · Singapore

How to use this kit

Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

Interview prep

Prepare store stories on peak service, coaching weak shifts, cutting wastage, and growing average check. Tie answers to KPIs you owned and how you balanced ops control with guest experience in a busy Singapore F&B setting.

Fit summary

Best fit if you already lead F&B teams on site, own service and cost outcomes, and like growth projects as well as daily ops. Weaker fit if you want remote work or a purely corporate, non-floor role.

Day in the role

As Senior F&B Store Leader for Ops, Service & Growth at AC HESED PTE. LTD. in Singapore, a typical day covers opening or closing routines, coaching service on the floor, watching labour and food cost, fixing guest issues in real time, and driving small growth plays that lift sales or repeat visits.

FAQ from this listing

Is this role remote?

No. The listing is Singapore-based with remote marked off.

What does the title focus on?

Store operations, service standards, and growth—not only covering shifts.

What company detail was available?

Only the employer name AC HESED PTE. LTD., the title, and Singapore location; no extra company profile was supplied.

Role overview (listing rewrite)

Senior F&B Store Leader: Ops, Service & Growth AC HESED PTE. LTD., Singapore What This Role Involves The role of Senior F&B Store Leader involves overseeing daily operations across multiple cafés and kiosks in Singapore. You will drive service standards, ensure hygiene and safety compliance, and optimize workflow to support growth. The position emphasizes staff leadership, training, and performance management, together with budget monitoring and revenue-focused initiatives. What You'll Do Oversee daily operations across multiple cafés and kiosks in Singapore Drive service standards and ensure hygiene and safety compliance Optimize workflow to support growth Lead staff, providing training and performance management Monitor budgets and implement revenue-focused initiatives What We're Looking For We are seeking a highly experienced Operations Manager with the following qualifications: A minimum of 5 years of experience in F&B operations, ideally within café or kiosk environments Strong leadership and management skills, including staff training and performance evaluation Excellent communication and interpersonal skills for effective team management Proven ability to drive service standards and ensure compliance with safety regulations Experience in budget monitoring and revenue-focused initiatives A proactive approach to problem-solving and continuous improvement Why Join AC HESED PTE. LTD. Joining AC HESED PTE. LTD. means being part of a dynamic and growing organization that values innovation, quality service, and employee development. Our team is passionate about delivering exceptional experiences to our customers while fostering a positive work environment for our staff. Applying for This Role To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

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Questions to ask them

Generated for personal interview prep · 2026-08-22 UTC · getajob.ai