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Expect scenarios on rate negotiation, customs clearance, and explaining shipment risks to clients. Be ready to walk through how you prepare export docs and escalate delays or special-cargo constraints under Singapore air-freight timelines.
Strong fit if you are precise with documentation, calm under time pressure, and comfortable advising clients while coordinating airlines—core strengths for a senior air-freight executive in Singapore.
As Senior Executive, Air Freight at DHL Global Forwarding Singapore Pte Ltd, you would coordinate airline and carrier bookings, negotiate rates, and keep clients current on options, transit times, and regulatory constraints. Much of the day centers on shipping docs—bills of lading, packing lists, certificates of origin—plus customs paperwork, duties, and taxes, including special handling for sensitive cargo such as food, medical supplies, or livestock.
No. The listing is on-site in Singapore (remote: 0).
Negotiating carrier rates, arranging special cargo moves, handling customs paperwork, informing clients on options and rules, and preparing shipping documentation.
See the O*NET summary for Freight Forwarders at onetonline.org.
Public-domain labor data — prepare examples for 2–3 of these.
Senior Executive, Air FreightDHL Global Forwarding Singapore Pte LtdSingapore The Opportunity At DHL Global Forwarding Singapore Pte Ltd, we are seeking a Senior Executive to join our team as the primary contact for assigned Semiconductor and Capital Equipment customers. This role will involve developing and maintaining strong customer relationships through regular communication and engagement. You will be responsible for managing customer inquiries, shipment updates, escalations, and service recovery activities. Core Duties Act as the primary contact for assigned Semiconductor and Capital Equipment customers Develop and maintain strong customer relationships through regular communication and engagement Manage customer inquiries, shipment updates, escalations, and service recovery activities Ensure customer requirements and expectations are clearly communicated to internal teams What You Bring We are looking for a candidate with excellent customer management skills, strong communication abilities, and the ability to handle escalated issues effectively. Experience in the Semiconductor or Capital Equipment industry is highly desirable. Working at DHL Global Forwarding Singapore Pte Ltd Dedicated to excellence in air freight services, we offer a dynamic work environment where your contributions are valued. Our team focuses on delivering seamless logistics solutions for our clients, ensuring their supply chains run smoothly and efficiently. Applying for This Role To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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