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Senior Engagement Manager, AWS ProServe

Amazon · Grand Central, Manhattan

How to use this kit

Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

Interview prep

Expect behavioral depth on ambiguous customer programs, conflict across teams, and ownership under Amazon’s leadership principles. Prepare concrete examples of large cloud or transformation engagements: scope control, executive communication, and recovering a delivery risk.

Fit summary

Strong fit if you enjoy enterprise consulting-style delivery inside AWS ProServe: executive presence, structured delivery, and cloud outcomes—not store ops. Midtown/Grand Central in-office expectation (not remote).

Day in the role

As Senior Engagement Manager on AWS Professional Services, you typically steer multi-stakeholder cloud programs: align customer executives on outcomes, run delivery cadences with AWS architects and builders, unblock scope and risk, and keep migrations or modernization work on track. Days mix customer workshops, internal ProServe coordination, and executive status—not pure people-management of Amazon retail.

Skills to emphasize

Prioritize customer-facing program leadership plus AWS fluency (architecture tradeoffs, migration patterns, Well-Architected themes). Strengthen stakeholder management, commercial awareness, and structured delivery methods. No cert catalog or cost data was provided for this listing.

FAQ from this listing

Is this an Amazon retail store manager role?

No. Title and context point to AWS Professional Services engagement leadership for cloud customer work.

Where would I work day to day?

Grand Central / Midtown Manhattan area; listing is not remote.

What company background should I know?

Amazon is a large public tech company (AMZN) spanning retail and AWS cloud—founded 1994; see Wikipedia.

Company facts (cached)

Website: amazon.it

Amazon.com, Inc. is an American multinational technology company engaged in e-commerce, cloud computing, online advertising, digital streaming, entertainment, and artificial intelligence. Founded in 1994 by Jeff Bezos in Bellevue, Washington, the company originally started as an online marketplace for books but gradually expanded its offerings to include a wide range of product categories, referred to as "The Everything Store". Amazon has been described as a Big Tech company.

Public cache only — not an employee review.

Role overview (listing rewrite)

Join Amazon Web Services Professional Services as a Senior Engagement Manager based in Manhattan. This full-time role offers the opportunity to lead enterprise cloud transformation initiatives from our Grand Central location, working directly with Fortune 500 clients to architect and implement sophisticated AWS solutions at scale. About the Role We're looking for an experienced program leader to own the end-to-end delivery experience for complex, multi-phase cloud migration and modernization projects. As a Senior Engagement Manager with AWS ProServe, you'll be the primary client-facing leader responsible for ensuring successful outcomes on high-stakes implementations. You'll drive strategy, manage stakeholder relationships, coordinate technical teams, and keep projects aligned with business objectives and timelines. What You'll Do Lead discovery, planning, and execution phases for enterprise AWS solution implementations, managing scope, budget, and timeline across multi-disciplinary teams Serve as the primary point of contact for senior client leadership, understanding their business goals and translating them into technical requirements Work alongside AWS solutions architects and engineers to design and validate cloud solutions that meet client needs while optimizing for performance and cost Identify and mitigate project risks, resolve escalations, and adapt delivery strategies to keep initiatives on track Develop and communicate clear project governance, status reports, and change management protocols Build lasting client relationships and identify opportunities for expanded AWS adoption and engagement What We're Looking For 7+ years managing complex technology projects or consulting engagements, preferably in cloud infrastructure or enterprise software implementation Strong understanding of AWS cloud services, architecture patterns, and common migration/modernization approaches Proven ability to lead cross-functional teams, manage competing priorities, and communicate effectively with executive-level stakeholders Excellent project management skills with experience using agile and waterfall methodologies Track record of driving client satisfaction and business outcomes on delivery engagements Willingness to travel occasionally to support client sites and team collaboration About Amazon Web Services AWS is the market-leading cloud platform trusted by organizations worldwide. Our Professional Services team partners with enterprises to achieve their most strategic cloud initiatives. Working with ProServe puts you at the center of digital transformation, helping shape how businesses leverage the cloud. How to Apply Ready to…

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Questions to ask them

Generated for personal interview prep · 2026-07-19 UTC · getajob.ai