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Senior Director, Revenue Operations

Dropbox · Anywhere in the World

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Fit summary

Strong fit if you have senior RevOps ownership at a product-led or enterprise SaaS company, comfort with remote leadership, and a track record turning GTM process and systems work into clearer revenue outcomes.

Day in the role

As Senior Director, Revenue Operations at Dropbox, you would lead the systems, processes, and analytics that connect sales, customer success, and finance—forecasting, pipeline hygiene, quota/comp design, and tooling that scales a global SaaS GTM motion. Typical work includes aligning stakeholders on metrics, improving CRM/revenue stack workflows, and turning operational insight into clearer revenue execution.

Skills to emphasize

Prioritize SaaS revenue architecture (CRM, CPQ, billing handoffs), forecasting and territory design, data storytelling, and stakeholder leadership across Sales, CS, Finance, and Product. No specific certifications or costs are listed in the provided resources.

FAQ from this listing

Is this role remote?

Yes—the listing targets work from anywhere in the world.

What does Dropbox do?

It provides cloud storage, file sync, and related client software for individuals and teams (overview).

What is Revenue Operations focused on here?

Aligning sales and GTM operations—process, systems, and metrics—so revenue teams can plan and execute more consistently.

Company facts (cached)

Website: dropbox.com

Dropbox is a file hosting service operated by the American company Dropbox, Inc., headquartered in San Francisco, California, that offers cloud storage, file synchronization, personal cloud, and client software. Dropbox was founded in 2007 by MIT students Drew Houston and Arash Ferdowsi as a startup company, with initial funding from seed accelerator Y Combinator.

Public cache only — not an employee review.

Role overview (listing rewrite)

Senior Director, Revenue Operations at Dropbox - Anywhere in the World What This Role Involves The role involves leading and scaling the operational foundation of Dropbox's global B2B go-to-market organization. You will drive operational excellence across the revenue engine to enable predictable, efficient growth for SMB, Mid-Market, and Enterprise segments. Oversee Marketing Operations to ensure alignment between demand generation, pipeline creation, and revenue outcomes throughout the full customer lifecycle Own revenue planning, forecasting, operations, incentives, systems, analytics, and GTM infrastructure Partner closely with Sales, Finance, Product, Marketing, and Customer leadership to strengthen execution rigor, improve forecast accuracy, and enable Dropbox's scaling across products, regions, and sales motions Day-to-Day Responsibilities Responsibilities include: Continuously improving Dropbox's end-to-end revenue operating model by managing segmentation, account coverage, territory design, role clarity, and cross-functional handoffs across Sales, Marketing, Customer Success, and Support Leading annual and quarterly revenue planning processes to set bookings targets, quotas, capacity plans, territory designs, and ramp assumptions Establishing forecasting rigor, pipeline management processes, inspection cadences, and performance management standards that enhance visibility and predictability across the business Defining, tracking, and operationalizing core revenue and GTM KPIs such as pipeline coverage, win rates, ACV, sales cycle, productivity, CAC, velocity, retention, and expansion to identify performance gaps What You Bring You should bring: A proven track record of driving operational excellence in a high-growth SaaS environment Experience leading cross-functional teams and fostering collaboration across Sales, Marketing, Customer Success, and Support functions Strong financial acumen with experience in revenue planning, forecasting, and budgeting A deep understanding of B2B sales processes and the ability to design and implement effective go-to-market strategies Exceptional communication and leadership skills to influence cross-functional teams and senior leadership About Dropbox Dropbox is a leading cloud storage and file-sharing service that provides secure, reliable, and easy access to files for individuals and businesses worldwide. As part of the team, you'll contribute to our mission of transforming how people work and collaborate. Next Steps To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

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Generated for personal interview prep · 2026-07-26 UTC · getajob.ai