Telepaxx Medical Data GmbH
We are looking for a Senior Customer Support Engineer to support our customers in hospitals and medical practices in using our SaaS solutions for image data management.
Requirements
- Completed vocational training or study in the field of computer science or comparable qualification
- Several years of experience in technical customer support (preferably in the medical field)
- Fundamental knowledge of clinical IT, especially PACS systems and communication standards like DICOM, IHE, and HL7
- Practical experience with Windows Server, SQL databases, and archive systems
- Knowledge/experience of IT Service Management and processes in IT operations (e.g. ITIL)
- Excellent communication skills and service-oriented thinking
- Enjoy direct customer contact
- Very good German knowledge (at least C1 level) as well as good English knowledge
Benefits
- Collegial and appreciative work environment
- Scope for action to implement own ideas
- Meaningful tasks
- Opportunity to participate in innovative Med- and HealthTech solutions
- Short decision-making paths and agile working methods
- Non-terminable employment contract with attractive remuneration
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in Germany
Germany, officially the Federal Republic of Germany, is a country in Western and Central Europe. It lies between the Baltic Sea and the North Sea to the north with the Alps to the south. Its sixteen constituent states have a total population of over 82 million, making it the most populous member state of the European Union (EU). Germany borders Denmark to the north; Poland and the Czech Republic to the east; Austria and Switzerland to the south; and France, Luxembourg, Belgium, and the Netherlands to the west. The nation's capital and most populous city is Berlin and its main financial centre
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