Rasa
Join Rasa as a Senior Customer Success Engineer and help customers achieve successful adoption and satisfaction with Rasa‘s solutions. Provide technical guidance, support customers, and capture customer insights to shape product development.
Requirements
- Deep technical expertise in Rasa or equivalent conversational AI or NLP/LLM-based technologies
- Experience serving as part of a key customer leadership team, working with technical and business decision-makers
- Experience with either Python or Full Stack apps that run in the cloud, ideally DevOps experience with Kubernetes
- Ability to act as an industry-encouraging leader in both customer meetings and public settings
- Fluent in English, but any other languages are a plus
Benefits
- Flexible hours
- Dedicated remote budget
- Professional development stipend
- 6 paid education days
- Unlimited PTO
- Paid sick leave
- Paid public holidays
- Macbook
- Health benefits (via SequoiaOne)
- 401(k) contribution with up to 4% match
- Equity options
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
About this role & career path
Working in United States
The United States of America (USA), also known as the United States (U.S.) or America, is a country primarily located in North America. It is a federal republic consisting of 50 states and a federal capital district, Washington, D.C. The 48 contiguous states border Canada to the north and Mexico to the south, with the semi-exclave of Alaska in the northwest and the archipelago of Hawaii in the Pacific Ocean. The United States also asserts sovereignty over five major island territories and various uninhabited islands in Oceania and the Caribbean. It is a megadiverse country, with the world's th
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