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Senior Customer and Product Marketing Manager

  • Full Time
  • Anywhere

Replicant

Replicant is looking for a Senior Customer and Product Marketing Manager to drive industry positioning, solution messaging, customer advocacy, and go-to-market storytelling. The role will combine strategic product marketing responsibilities with customer marketing initiatives to help strengthen pipeline generation, customer engagement, retention, and expansion.

Requirements

  • 5+ years of experience in Product Marketing, Customer Marketing, or Solutions Marketing roles within SaaS, AI, or Contact Center technology.
  • Strong experience developing industry messaging, customer stories, and sales enablement content.
  • Proven ability to work cross-functionally with Sales, Engagement Manager, and Marketing teams.
  • Ability to translate complex technical concepts into customer narratives
  • Excellent verbal and written communication skills with a strong customer-facing presence.
  • Experience supporting customer advocacy programs, customer events, and reference management.
  • Strong organizational and project management skills with the ability to manage multiple priorities.
  • Data-driven mindset with the ability to identify opportunities that support retention, expansion, and pipeline growth.

Benefits

  • In-person connection that counts: company-wide offsites and smaller team gatherings designed to make remote work feel personal
  • Tech & learning stipend: Conferences, books, courses — interested? We’ll fund them
  • Remote by design: We’re distributed — no guilt about life events, we trust you to manage your calendar
  • Health & wellness: Flexible vacations, paid sabbatical after 5 years, comprehensive benefits, plus a stipend to support your physical and mental well-being
  • Compensation that matches your impact: competitive salaries in the company you’re helping to build
  • Equity with upside: We believe in shared ownership—You’ll own a real piece of a fast-growing AI company

Originally posted on Himalayas

To apply for this job please visit himalayas.app.

Working in United States

The United States of America (USA), also known as the United States (U.S.) or America, is a country primarily located in North America. It is a federal republic consisting of 50 states and a federal capital district, Washington, D.C. The 48 contiguous states border Canada to the north and Mexico to the south, with the semi-exclave of Alaska in the northwest and the archipelago of Hawaii in the Pacific Ocean. The United States also asserts sovereignty over five major island territories and various uninhabited islands in Oceania and the Caribbean. It is a megadiverse country, with the world's th

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