Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.
Prepare a CRM or sales-ops transformation story: problem, approach, metrics, and change hurdles. Expect case-style questions on pipeline, lead-to-cash, or org design; explain how you align tech with process and incentives. Research EY’s consulting model and Big Four client delivery norms.
Strong fit if you enjoy client-facing CRM and sales process work in a large professional services firm. Kolkata-based, non-remote; thrives with ambiguity, travel within client programs, and partnering finance/sales leaders under Big Four delivery standards.
As a Senior Consultant – CRM and sales transformation at EY in Kolkata, expect client workshops on sales process and CRM design, stakeholder interviews, process mapping, and roadmap build-outs. Days mix discovery, solution design with tech/process leads, status packs for partners, and coaching client sales ops teams—on-site or hybrid in the metro, not remote.
Build depth in CRM platforms (e.g., Salesforce/Dynamics-class tools), sales methodology, change management, and stakeholder facilitation. Pair data/process design with commercial acumen. No certification list was supplied for this posting—prioritize hands-on CRM configuration, integration basics, and transformation case studies over paid credentials.
No. The listing is for Kolkata, West Bengal, with remote set to off-site work not indicated.
EY is a Big Four network offering consulting among other services; CRM and sales transformation sits in client advisory and change programs.
No certification package was provided for this job. Demonstrate CRM and transformation experience; add vendor certs only if a client stack needs them.
Website: ey.com
EY, previously known as Ernst & Young, is a British multinational professional services network based in London, England. Along with Deloitte, KPMG and PwC, it is one of the Big Four professional services firms. The EY network is composed of member firms of Ernst & Young Global Limited, a UK company limited by guarantee.
Public cache only — not an employee review.
EY is seeking a Senior Consultant specialising in CRM and sales transformation to join our Kolkata, West Bengal office on a full-time basis. This is an opportunity for an experienced consultant ready to drive customer relationship management and sales process excellence for leading enterprises across India and beyond. Position Summary As a Senior Consultant - CRM and sales transformation at EY, you'll lead strategic consulting engagements helping clients reimagine their customer relationship management capabilities and sales operating models. You'll partner with enterprise clients to design, build, and deploy CRM solutions that drive revenue growth and operational efficiency. This role combines strategic advisory with hands-on delivery, positioning you as a trusted partner to senior business leaders navigating complex transformation initiatives in today's competitive market. Your Responsibilities Lead discovery and assessment activities to understand client business strategy, sales processes, and current CRM technology landscapes Develop comprehensive transformation roadmaps and implementation strategies for CRM and sales enablement initiatives Facilitate solution design workshops with client stakeholders, translating business requirements into scalable, technology-enabled solutions Oversee delivery teams and manage key client relationships to ensure successful on-time, on-budget project execution Build and mentor junior consulting team members, fostering a culture of excellence and continuous improvement Identify and pursue expansion opportunities within existing client engagements and broader accounts Requirements Extensive experience in CRM consulting, sales transformation, or related business process consulting roles Deep expertise in CRM platforms, sales methodologies, and enterprise sales operations Demonstrated ability to lead large, complex consulting engagements with multiple stakeholders Strong analytical, problem-solving, and strategic thinking capabilities Excellent communication and presentation skills with proven ability to engage senior business leaders Bachelor's degree in business, technology, management, or a related field; MBA or advanced qualification preferred Willingness to travel as client engagement requirements dictate About EY At EY, we empower our people to build rewarding careers shaped around your ambitions and values. Our global scale, inclusive culture, and commitment to technology and innovation create an environment where you can grow professionally while contributing meaningfully to a better working world. As a leader in professional services, EY serves clients across industries with advisory, assurance, tax,…
Generated for personal interview prep · 2026-07-18 UTC · getajob.ai