Genesys
Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for their customers and employees. The company is seeking a Senior Business Systems Analyst to support and enhance its enterprise ServiceNow platform.
Requirements
- 3–6+ years of hands-on ServiceNow platform experience
- Experience supporting multiple ServiceNow modules
- Strong understanding of enterprise service management processes
- Experience gathering requirements and translating them into platform solutions
- Experience building reports and dashboards in ServiceNow
- Strong stakeholder communication skills
- Experience working in Agile environments
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
About this role & career path
Working in India
India, officially the Republic of India, is a country in South Asia. It is the seventh-largest country by area, the most populous country in the world and, since its independence in 1947, the world's most populous democracy. Bounded by the Indian Ocean on the south, the Arabian Sea on the southwest, and the Bay of Bengal on the southeast, it shares land borders with Pakistan to the west; China, Nepal and Bhutan to the north; Bangladesh and Myanmar to the east. In the Indian Ocean, India is near Sri Lanka and the Maldives. Its Andaman and Nicobar Islands share a maritime border with Myanmar, Th
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