Senior Banquet Manager

How to use this kit

Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

Interview prep

• Walk through a large banquet timeline: staffing, BEOs, and recovery when a course or room flips late.
• How you monitor presentation, portions, and guest complaints without slowing service.
• Inventory, delivery checks, and records that keep a hotel F&B operation audit-ready.

Fit summary

Strong fit if you already run high-volume events, lead banquet or F&B teams, and care about Marriott-level guest standards. Location is on-site in the William Penn Annex East / Philadelphia County area (not remote).

Day in the role

As Senior Banquet Manager at a Marriott property in Philadelphia, you lead event execution from setup through service. Days center on coordinating banquet teams, checking food quality and presentation, managing inventories and deliveries, and resolving guest or client issues so functions stay on timeline and brand standard.

Skills to emphasize

• Saylor Academy — Business & Management courses (free)
• Google Project Management — Skillshop / free intro resources (free)

FAQ from this listing

Is this role remote?

No. The listing is on-site for Marriott in William Penn Annex East, Philadelphia County.

What does the work map to?

Core duties track food service management tasks such as quality control, inventory, deliveries, staffing, and complaint resolution (O*NET 11-9051.00).

What free prep is listed?

Saylor business/management courses and Google project-management intro resources—both free per the cert list.

Occupation tasks (O*NET)

Public-domain labor data — prepare examples for 2–3 of these.

• Keep records required by government agencies regarding sanitation or food subsidies.
• Investigate and resolve complaints regarding food quality, service, or accommodations.
• Maintain food and equipment inventories, and keep inventory records.
• Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
• Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
• Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.
• Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
• Count money and make bank deposits.

O*NET source

Company facts (cached)

Website: marriott.com

Marriott International, Inc. is an American multinational company that operates, franchises, and licenses lodging brands that include hotel, residential, and timeshare properties. The company owns over 37 hotel and timeshare brands, with 9,000 locations and 1,597,380 rooms across its network. Headquartered in Bethesda, Maryland, the company is the successor to the hospitality division of the Marriott Corporation, which was founded by J. Willard Marriott (1900–1985) and his wife Alice Marriott (1907–2000).

Public cache only — not an employee review.

Role overview (listing rewrite)

Philadelphia Marriott Downtown is seeking a full-time Senior Banquet Manager to lead banquet operations at one of Center City's premier convention hotels, located at 1201 Market St in the heart of Philadelphia, Pennsylvania. About the Role As Senior Banquet Manager, you will own the end-to-end execution of banquet and event services — from pre-event coordination through breakdown — ensuring every meeting, gala, and social celebration exceeds guest expectations. Relocation assistance is available for qualified candidates. What You'll Do Direct banquet staff scheduling, briefings, and on-floor supervision during setup, service, and teardown of events of all sizes Partner with Event Sales and Convention Services managers to review Banquet Event Orders and translate client requirements into flawless execution Maintain Marriott service standards across food and beverage presentation, room configuration, and audiovisual coordination Monitor labor costs, supply usage, and event timelines to meet departmental productivity goals Coach, develop, and performance-manage a team of banquet captains and servers, fostering a culture of accountability and hospitality excellence Conduct pre- and post-event walkthroughs, documenting outcomes and communicating opportunities for continuous improvement Respond to on-site client needs in real time, resolving service challenges with professionalism and urgency Ensure full compliance with food safety, TIPS/alcohol service, and Marriott brand guidelines What We're Looking For Proven leadership experience in banquet, catering, or food and beverage operations within a hotel or large event venue Strong knowledge of banquet setups, catering logistics, and event flow management Demonstrated ability to lead and motivate large, diverse service teams in a high-volume environment Excellent communication and interpersonal skills with a guest-first mindset Proficiency with banquet management software and Microsoft Office Suite Flexibility to work mornings, evenings, weekends, and holidays as event schedules require High school diploma or equivalent required; a degree in Hospitality Management or a related field is a plus About Marriott Marriott International is a global hospitality leader with more than 30 renowned brands and properties in over 140 countries. Philadelphia Marriott Downtown sits steps from Philadelphia City Hall and the Pennsylvania Convention Center, making it a top destination for large-scale conferences, weddings, and corporate events. Marriott is an equal opportunity employer…

Full job on Get A Job.AI

Questions to ask them

• What does success look like in the first 90 days for this role?
• How is the team structured, and who would I work with most?
• What tools and systems does this role use daily?
• Is the work primarily based in William Penn Annex East, Philadelphia County, hybrid, or fully remote?