New York Life Insurance Co
New York Life Insurance Co — Cleveland, Cuyahoga County
Location Designation: Hybrid – 3 days per week Role Summary The Voice of the Customer (VoC) Lead is responsible for designing, governing, and activating customer and advisor feedback to reduce friction, improve ease of doing business, and drive measurable service outcomes. This role ensures customer feedback moves beyond reporting and is translated into clear insights, ownership, and action across…
To apply for this job please visit www.adzuna.com.
Working in Cleveland, Cuyahoga County
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