Remofirst
RemoFirst is looking for a Customer Success Manager to advise and guide customers through the global employment process, support onboarding, and proactively resolve issues. The role involves developing customer health and retention strategies, partnering with cross-functional teams, and driving growth and expansion opportunities. The ideal candidate has 2+ years of experience in Account Management, Customer Support, or Customer Success, with a background in global HR, Payroll, or Global Mobility.
Requirements
- 2+ years of experience in Account Management, Customer Support/Customer Success related roles, ideally in a SaaS platform business.
- Experience working in global HR, Payroll or Global Mobility.
- Clear communication and strategic thinking.
- Time Management.
- Collaboration.
- Independence and autonomy.
- Empathy.
- Motivation.
Benefits
- Competitive compensation.
- Top-of-the-range work equipment.
- 100% remote work.
- PTO regulated by local statutory.
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in Croatia
Croatia, officially the Republic of Croatia, is a country in Central and Southeast Europe, on the coast of the Adriatic Sea. It borders Slovenia to the northwest, Hungary to the northeast, Serbia to the east, Bosnia and Herzegovina and Montenegro to the southeast, and shares a maritime border with Italy to the west. The Croatian archipelago contains over 1,000 islands and islets, the largest overseas territory on the Adriatic Sea. Its capital, largest city and main cultural and economic centre is Zagreb. Major urban centers include Split, Rijeka, and Osijek. The country is composed of twenty c
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