Magic
Why does this role exist?This role exists to reduce technical debt in a mature Salesforce org by consolidating complex or redundant automations, rules, and formula fields to improve stability and performance. The consultant will support UAT and bug/performance troubleshooting while producing comprehensive system documentation to enable knowledge sharing and prevent future debt. After the documentation phase, the consultant will transition into project-based delivery, partnering with a project manager to design and build scalable Salesforce solutions.
The Impact you’ll make
- Audit, consolidate, and refactor redundant automations (Flows, Process Builder, Workflow Rules), validation rules, and formula fields to simplify the org and improve performance
- Standardize naming conventions, guardrails, and best practices to prevent future debt
- Identify performance bottlenecks and implement configuration changes to reduce save times and errors
- Create or refine UAT plans and test scripts; guide business users through UAT
- Triage, reproduce, and resolve platform bugs and performance issues
- Track defects to closure and document root causes and fixes
Documentation and knowledge sharing
- Produce comprehensive, up-to-date documentation for system configuration (data model, automations, permissions, integrations at a high level)
- Organize docs for easy consumption (e.g., Confluence) with diagrams, runbooks, and change logs
- Establish documentation standards to lower the risk of future technical debt
- Define and report on key metrics that demonstrate debt reduction (e.g., automation count reduction, improved record save times/page load, decreased error rates)
- Provide regular, stakeholder-friendly updates on progress, risks, and next steps
- Partner with a project manager to translate business needs into technical requirements
- Build scalable, declarative Salesforce solutions aligned with best practices
- Proactively claim tasks from a dedicated queue and deliver on time
Skills, Knowledge and Expertise
- Salesforce Administrator/Consultant focused on declarative configuration and org optimization
- Proven experience consolidating and migrating legacy automations (Workflow Rules/Process Builder) into scalable Flows; strong command of validation rules and formula fields
- Demonstrated experience planning and supporting UAT and troubleshooting platform bugs/performance issues
- Strong documentation skills (configuration guides, diagrams, runbooks) and ability to establish documentation standards
- Experience partnering with a project manager to define technical requirements and deliver scalable Salesforce solutions
- WFH Set-Up:
- Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.
- Internet speed of at least 40MBPS
- Headset with an extended mic that has noise cancellation and a webcam
- Back-up computer and internet connection
- Quiet, dedicated workspace at home
- Technical: Salesforce Flows (record-triggered, scheduled), validation rules, formula fields, profiles/permission sets, data model design, performance tuning, troubleshooting/debugging, change management basics; Jira/Confluence familiarity (highly preferred)
- Ways of working: Owns a task queue, plans work effectively, and meets deadlines consistently
- Communication: Clear written documentation and concise stakeholder updates
- Mindset: Systems thinking, process discipline, and a continuous-improvement orientation
- You love simplifying complex orgs and take pride in leaving systems cleaner, faster, and better documented than you found them
- You’re comfortable working independently, proactively claiming work, and communicating progress, risks, and blockers
- You balance speed with quality, meet commitments, and thrive in a structured, metrics-driven environment
- You enjoy partnering with PMs and business stakeholders to translate needs into scalable Salesforce solutions
- Remote position
- Must have a reliable internet connection and a quiet workspace
- Required to provide own computer with Intel Core i5 or something similar or higher operating system
- 40 hours per week
- Pacific Standard Time
- $8 per hour
- No benefits package included
Benefits
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in Philippines
The Philippines, officially the Republic of the Philippines, is an archipelagic country in Southeast Asia. Located in the western Pacific Ocean, it consists of about 7,641 islands, with a total area of about 300,000 square kilometers, which are broadly categorized in three main geographical divisions from north to south: Luzon, Visayas, and Mindanao. With a population of over 114 million, it is the world's twelfth-most-populous country.
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