Sales Development Representative (Southern California)

How to use this kit

Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

Interview prep

Expect scenarios on opening a cold SoCal enterprise contact-center account, qualifying AI readiness, and handling “we already have a QA/analytics stack.” Be ready to walk a discovery call structure and how you hand off clean opportunities at a product company like Observe.AI.

Fit summary

Strong fit if you enjoy remote B2B outbound, tech/SaaS learning, and covering a regional territory (Southern California) without inventing product claims—pair curiosity about contact-center AI with disciplined pipeline craft.

Day in the role

As an Observe.AI Sales Development Representative for Southern California, you prospect and open conversations with contact-center and CX buyers who need voice/AI agent assist.

• Research accounts and reach out to explain how the platform meets service and ops needs.
• Qualify interest, compare rough value drivers, and book meetings for AEs.
• Track market/AI trends and keep follow-ups tight after handoff.

Skills to emphasize

Build discovery for CX/AI buyers, multi-channel outbound (email/call/LinkedIn), CRM hygiene, and crisp value narratives on real-time agent assist. No certification list or costs were provided.

FAQ from this listing

Is this role remote?

Yes—the listing is Remote - US, with Southern California called out in the title (likely territory focus).

What does Observe.AI sell into?

Contact-center / agent-assist AI; public coverage highlights real-time agent assist positioning.

What does day-to-day SDR work look like here?

Prospect, educate on how the product meets service needs, qualify, and schedule next steps—core service-sales tasks from the occupation profile.

Occupation tasks (O*NET)

Public-domain labor data — prepare examples for 2–3 of these.

• Answer customers' questions about services, prices, availability, or credit terms.
• Attend sales or trade meetings or read related publications to obtain information about market conditions, business trends, regulations, or industry developments.
• Compute and compare costs of services.
• Consult with clients after sales or contract signings to resolve problems and provide ongoing support.
• Contact prospective or existing customers to discuss how services can meet their needs.
• Create forms or agreements to complete sales.
• Develop sales presentations or proposals to explain service specifications.
• Distribute promotional materials at meetings, conferences, or trade shows.

O*NET source

Company facts (cached)

Website: observeai.com

Public cache only — not an employee review.

Role overview (listing rewrite)

Observe.AI is hiring a Sales Development Representative (Southern California) to join our remote, US-based go-to-market team and help launch enterprise pipeline for one of the most talked-about categories in AI. This full-time, remote role is your gateway into high-growth tech sales alongside top-performing Account Executives. About the Role As a Sales Development Representative at Observe.AI, you'll be the first point of contact for prospective customers, opening conversations that turn into qualified opportunities. We're looking for a curious, resilient self-starter who is energized by a fast-paced environment and motivated by building pipeline from the ground up. Although the role is remote within the US, it's anchored to the Southern California region, with travel of roughly 20–30% for customer meetings, conferences, and team collaboration. Key Responsibilities Prospect into target accounts using outbound cold calls, email, LinkedIn, and sales engagement platforms to generate and qualify pipeline. Book and qualify meetings by surfacing prospects' business challenges and mapping them to Observe.AI's solutions. Research accounts and prioritize outreach based on ICP fit, buying signals, and market opportunity, consistently hitting and surpassing pipeline targets. Support field and event marketing—partnering with Marketing and Sales, using tools like Vendelux, and attending dinners, roundtables, and industry conferences. Build deep product and market expertise, articulating our value to both technical and business stakeholders and relaying competitive and customer intelligence. Operate modern sales tools including Salesforce, Outreach, ZoomInfo, LinkedIn Sales Navigator, and Nooks while keeping activity and data hygiene accurate. Collaborate across GTM, sharpening messaging with Marketing and coordinating clean opportunity handoffs with Account Executives. Qualifications 1–3 years in sales, business development, or customer-facing roles at high-growth or startup companies (relevant internships welcome). Bachelor's degree in business, communications, or IT fields preferred. Genuine interest in enterprise sales and AI technology, driven by goals, metrics, and career growth. Persistent, organized, and disciplined with follow-ups, with strong written and verbal communication tailored to varied audiences. Comfortable leveraging AI and productivity tools such as ChatGPT, Claude, or Gemini to work more efficiently. Collaborative, coachable, energetic, and confident on high-volume outbound—bringing a "smile and dial" mindset and smooth objection handling. Able to travel approximately 20–30%…

Full job on Get A Job.AI

Questions to ask them

• What does success look like in the first 90 days for this role?
• How is the team structured, and who would I work with most?
• What tools and systems does this role use daily?
• Is the work primarily based in Remote - US, hybrid, or fully remote?