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Be ready to describe how you handle busy customer moments, product questions you do not know yet, and follow-up after a sale. Prepare short examples of clear phone or in-person service, conflict de-escalation, and accurate note-taking. Ask how Pinnacle Kitchens splits showroom, phone, and order work.
Strong fit if you like face-to-face or phone sales support, stay organized under interruptions, and enjoy helping people choose kitchen solutions. Less ideal if you need remote work or prefer pure desk work with little customer contact.
At Pinnacle Kitchens, a Sales/Customer Service day typically means helping shoppers and clients with kitchen-related needs: answering product and order questions, guiding selections, logging requests, and following up so quotes and deliveries stay clear. Expect front-line communication, order status checks, and handoffs with sales or shop teams.
No. The listing marks remote as off; expect work in Walpole, Norfolk County, Massachusetts.
Helping customers with questions, orders, and follow-up for Pinnacle Kitchens—exact mix of sales floor vs. phones depends on the employer’s setup.
No certificate family or paid resources were supplied for this posting.
Sales/Customer Service at Pinnacle Kitchens in Walpole, Norfolk County Role Overview We are seeking a detail-oriented individual to join our busy kitchen and bathroom showroom team. This role will primarily involve assisting staff and working with walk-in customers to sell vanities and countertops. There is potential for the position to evolve into selling and designing kitchen cabinets. Key Responsibilities Aid in customer service by providing assistance to staff and walk-in customers Sell vanities, countertops, and potentially kitchen cabinets Possess a general understanding of computer systems for daily tasks Show enthusiasm and dedication towards attention to detail Requirements Experience in the kitchen/bath or construction industry is preferred but not required A strong focus on customer satisfaction and service excellence Effective communication skills for both verbal and written interactions with customers and staff Ability to work well under pressure and manage multiple tasks simultaneously About Pinnacle Kitchens Pinnacle Kitchens is a leading provider of kitchen and bathroom solutions, offering high-quality products and exceptional customer service. Our showroom in Walpole, Norfolk County, is dedicated to helping customers find the perfect fit for their home. Next Steps To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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