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Strong fit if you like structured, high-volume records work, careful compliance judgment, and on-site operations in Crystal rather than remote product or clinical care roles.
As an ROI Medical Records Specialist at MRO Corporation, a typical day centers on fulfilling authorized requests for protected health information: verifying requester identity and legal basis, locating and assembling records, applying minimum-necessary and redaction rules, documenting chain of custody, and meeting turnaround SLAs. You will coordinate with providers, payers, attorneys, and patients while logging work in ROI systems and escalating incomplete authorizations or sensitive disclosures.
Prioritize accuracy under volume, medical terminology basics, authorization/legal request types, secure document handling, and clear written updates to requesters. No certification resources or costs were supplied for this role family.
No. The listing marks remote as 0 and places the job in Crystal, Hennepin County.
Release of Information: processing authorized requests for medical records under privacy and policy rules, not financial return-on-investment analysis.
Treat aviation “MRO” industry items as unrelated. The clearer company signal in the feed is leadership growth in MRO’s Curation Solutions business.
Website: mrocorporation.com
Public cache only — not an employee review.
MRO Corporation is hiring a full-time ROI Medical Records Specialist to support client operations in Crystal, Hennepin County. In this role, you'll manage the processing of patient Release of Information requests, verify compliance with privacy regulations, and help ensure patients can access their medical records efficiently and securely. About the Role As an ROI Medical Records Specialist at our client site, you'll be the key point of contact for handling patient information access requests. This position requires careful attention to detail, strong knowledge of healthcare privacy law, and the ability to work with both digital and physical records in a fast-paced environment. What You'll Do Process Release of Information requests from patients, authorized representatives, and healthcare providers Verify requestor identity and authorization status to confirm each request meets legal and regulatory requirements Retrieve patient medical records from multiple systems—including electronic health records, off-site storage facilities, and archived paper files Review records to identify which documents should be released based on the scope of each request Maintain strict adherence to HIPAA and other applicable privacy regulations throughout the entire process Organize, prepare, and compile records for release in the appropriate format Respond to requests in a timely manner and communicate status updates to requestors Keep detailed records of all release transactions for audit and compliance purposes What We're Looking For Knowledge of HIPAA regulations and healthcare privacy requirements Experience processing medical records requests or working in a healthcare records environment Ability to accurately review and interpret patient medical documentation Strong organizational and time management skills Excellent attention to detail and accuracy in handling sensitive information Proficiency with electronic medical record systems (preferred) Reliable transportation and ability to work on-site at the client location in Crystal, Hennepin County Professional demeanor and commitment to patient confidentiality About MRO Corporation MRO Corporation provides specialized support services to healthcare organizations across the United States. How to Apply To apply for this full-time ROI Medical Records Specialist position, submit your application through this listing. We look forward to hearing from you.
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