Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.
Be ready to walk through retail sales examples, how you explain technical products simply, objection handling on price or contracts, and why you want Optus in Hobart specifically.
Strong fit if you like face-to-face telecom retail, clear targets, and a major national brand with a local store footprint in North Hobart; less so if you prefer remote or non-commissioned desk work.
As a Retail Consultant for Optus in North Hobart, expect a floor-based day helping customers choose mobile, broadband, and device plans, explaining coverage and add-ons, processing upgrades and activations, and hitting store sales and service targets while representing Optus in person.
No. The listing is on-site in North Hobart (remote flag is 0).
Optus is a major Australian telecommunications provider offering mobile and related services nationwide.
No certification resources or costs were provided in the source data.
Website: optus.com.au
Singtel Optus Pty Limited is a major Australian telecommunications company headquartered in Macquarie Park, Sydney. Optus is the second-largest telecommunications company in Australia, with over 11 million customers as of 2023. Its mobile network covers 99.11% of the Australian population, with plans to cover all of Australia by 2026 through its partnership with SpaceX.
Public cache only — not an employee review.
Retail Consultant, Hobart — OptusNorth Hobart, Hobart Position Summary We are seeking a positive and customer-focused Retail Service Consultant to join our team in North Hobart. As an integral part of the Optus family, you will play a key role in enhancing the customer experience through excellent service delivery. Day-to-Day Responsibilities Provide exceptional customer service to ensure customer satisfaction and loyalty Assist customers with queries related to mobile, broadband, and digital services Sell products and services in a consultative manner to meet individual customer needs Adhere to company policies and procedures for efficient service delivery Requirements Customer-focused with excellent interpersonal skills Proven experience in retail or a related field Strong communication and problem-solving abilities Able to work effectively as part of a team and independently Part-time and casual employment, flexible hours required Working at Optus At Optus, we are committed to delivering innovative telecommunications solutions that connect people. Our supportive environment encourages personal growth and professional development. As a Retail Service Consultant, you will be part of a dynamic team dedicated to excellence in customer service. Apply Today If you meet the requirements and are passionate about providing top-notch customer service, we encourage you to apply for this exciting opportunity. To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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