Restaurant Team Member

How to use this kit

Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

Interview prep

Be ready to describe calm guest service, accurate cash handling, and how you keep a busy restaurant clean under time pressure in a hotel setting.

Fit summary

Strong fit if you enjoy hospitality pace, clear communication, and shared cleaning and till duties on-site in Stratford-Upon-Avon (not remote).

Day in the role

As a Restaurant Team Member at DoubleTree by Hilton Stratford upon Avon, a typical shift centres on guest-facing service and clean, ready stations.

• Take orders, answer questions, and handle comments or complaints.
• Accept payment, make change, and help balance the till.
• Clean counters, equipment, dishes, and floors to keep the restaurant sanitary.

Skills to emphasize

Build food-safety basics early:

• ServSafe — Food Handler basics overview (paid)
• Alison — The Basics of Food Safety and Hygiene (free to learn)

FAQ from this listing

Is this role remote?

No. The listing is on-site in Stratford-Upon-Avon, Warwickshire.

What does the job mainly involve?

Customer orders and payments, plus cleaning and keeping restaurant equipment and spaces sanitary.

What training helps for food service?

ServSafe Food Handler basics (paid) and Alison’s free-to-learn food safety and hygiene course are useful starting points.

Occupation tasks (O*NET)

Public-domain labor data — prepare examples for 2–3 of these.

• Communicate with customers regarding orders, comments, and complaints.
• Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
• Accept payment from customers, and make change as necessary.
• Perform cleaning duties, such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
• Balance receipts and payments in cash registers.
• Request and record customer orders, and compute bills, using cash registers, multi-counting machines, or pencil and paper.
• Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars.
• Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee, using proper safety precautions and sanitary measures.

O*NET source

Role overview (listing rewrite)

Restaurant Team Member, DoubleTree by Hilton Stratford upon Avon, Stratford-Upon-Avon, Warwickshire About the Role We are seeking a passionate and dedicated individual to join our team as a Restaurant Team Member at DoubleTree by Hilton Stratford upon Avon. This role offers a unique opportunity to contribute to an exceptional guest experience while enjoying flexible working hours that can be tailored around your personal commitments. What You'll Do Provide excellent customer service and ensure guests have memorable dining experiences. Prepare and serve food and beverages in a timely manner, adhering to high standards of quality and presentation. Assist with the setup and cleanup of dining areas, ensuring they are always presentable for our guests. Work closely with kitchen staff and other team members to ensure smooth operations and efficient service. Qualifications A friendly and approachable personality with a genuine interest in customer satisfaction. Basic knowledge of food safety and hygiene practices is preferred but not essential as training will be provided. Ability to work flexible hours, including evenings, weekends, and public holidays. About the Company DoubleTree by Hilton Stratford upon Avon offers a dynamic working environment where you can grow both personally and professionally. Our commitment to your development includes support with training and professional qualifications, as well as access to various learning and development opportunities. Enjoy perks like free health club membership (terms apply) and discounts across The QHotels Collection. Ready to Apply? To join our team, we invite you to submit your application directly on this page. Completing the application here will lead you to the employer's platform for final submission. We look forward to welcoming you to the DoubleTree family! To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

Full job on Get A Job.AI

Questions to ask them

• What does success look like in the first 90 days for this role?
• How is the team structured, and who would I work with most?
• What tools and systems does this role use daily?
• Is the work primarily based in Stratford-Upon-Avon, Warwickshire, hybrid, or fully remote?