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Strong fit if you like structured guest contact, accurate data entry, and hotel sales in a D.C. hospitality group with active property growth news—not a remote desk role.
As a Reservations Sales Agent for Bfsaulhotels in Washington, D.C., you would take and process room bookings, quote rates and availability, upsell packages when appropriate, and coordinate with front desk and revenue teams so arrivals match the reservation record. Expect phone and email volume, CRM or property-system updates, and clear handoffs for groups or special requests.
No. The listing is for Washington, D.C. (on-site).
It is the hospitality arm of B. F. Saul Company, operating hotels in the D.C. region; recent news covers new hotel operations and senior ops leadership.
No certification resources were provided for this listing; hotel PMS and reservations experience usually matter more than formal certs.
Website: bfsaulhotels.com
Public cache only — not an employee review.
Reservations Sales Agent, Bfsaulhotels, Washington, D.C. About the Role The Reservations Sales Agent at The Hay-Adams plays a pivotal role in generating revenue for the hotel. They handle nearly all inquiries for transient reservations and convert these calls into confirmed bookings by quoting rates and obtaining agreement from callers. Essential duties include following sell strategies, listening effectively to a wide range of callers, closing sales, and accurately inputting detailed information into the property management system (Opera). What You'll Do Field inquiries for transient reservations Quote rates appropriate to specific requests Obtain agreement from callers and confirm reservations Follow sell strategies as determined by revenue management Handle group blocks and input rooming lists Sell gift certificates, process travel agent commissions, and code market segments and corporate accounts accurately Requirements Strong communication skills for effective listening and selling to a diverse range of callers Able to follow sell strategies as determined by revenue management Proficiency in using the property management system (Opera) for accurate data entry Experience in handling group reservations and inputting rooming lists Familiarity with selling gift certificates, processing travel agent commissions, and coding market segments and corporate accounts About the Company The Hay-Adams is a 5-star hotel located in downtown Washington, D.C., surrounded by iconic institutions such as the White House, St. John’s Church, and Lafayette Park. The hotel offers refined accommodations with exceptional amenities and dedicated services, making it the preferred choice for modern luxury travelers. How to Apply To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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