Representative II, Customer Care Order Placement

Cardinal Health is hiring a full-time Representative II, Customer Care Order Placement in Providence, Providence County, to support the customer-facing operations that keep healthcare orders moving accurately and on time.

About the Role

As a Representative II, Customer Care Order Placement at Cardinal Health, you will sit at the heart of Customer Service Operations in Providence, Providence County. This on-site position centers on building and strengthening customer relationships through dependable order handling, contract support, and timely problem resolution. You will help ensure customers receive responsive, accurate service across order placement and related operational needs.

Key Responsibilities

• Place, process, and track customer orders with accuracy and attention to detail.
• Administer contracts and maintain the records that support ongoing customer accounts.
• Investigate and resolve order-related issues, escalating where appropriate to reach the right outcome.
• Support outsourced services tied to medical billing, medical reimbursement, and other customer requirements.
• Establish, maintain, and grow customer business through consistent, professional communication.

Qualifications

• Strong customer service orientation with clear written and verbal communication skills.
• Comfort working with order entry, account records, and problem-solving in a detail-driven environment.
• Ability to manage multiple requests while maintaining accuracy and follow-through.
• Willingness to work on-site in Providence, Providence County (this role is not remote).
• Familiarity with medical billing or reimbursement processes is a plus.

About Cardinal Health

Cardinal Health is a healthcare services and products company whose Customer Service Operations team is responsible for establishing, maintaining, and enhancing customer business. The team provides outsourced support relating to medical billing, medical reimbursement, and additional services, helping customers operate smoothly so patients and providers stay supported.

How to Apply

If you are ready to join Cardinal Health as a Representative II, Customer Care Order Placement in Providence, Providence County, submit your application through the official listing. View the full listing and apply via Adzuna.