CoderPad
We are looking for a Renewals Specialist to join our Customer Success team in Ireland. The role involves owning the end-to-end renewal process for our low-touch and tech-touch customer segment, ensuring customers continue to see value in CoderPad and renew on time, every time.
Requirements
- 2–3 years of experience in renewals, account management, customer success, or a similar customer-facing role
- French language proficiency — comfortable managing customer conversations in both French and English (written and verbal)
- Demonstrated experience using AI tools (e.g., Claude, ChatGPT, or equivalent) to automate workflows, communications, or processes
- Salesforce CRM experience and strong spreadsheet proficiency (Excel or Google Sheets)
- Previous experience in a startup, high-growth tech company, or fast-paced environment
- Experience with Gainsight or a similar Customer Success platform (strongly preferred)
- Experience with Apollo or outreach sequencing tools (preferred)
Benefits
- Base salary and quarterly performance bonus
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
About this role & career path
Working in Ireland
Ireland is an island in the North Atlantic Ocean, in Northwestern Europe. Geopolitically, the island is divided between the Republic of Ireland and Northern Ireland. It is separated from Great Britain to its east by the North Channel, the Irish Sea, and St George's Channel. Ireland is the second-largest island of the British Isles, the third-largest in Europe, and the twentieth-largest in the world. As of 2022, the population of the entire island is just over 7 million, with 5.1 million in the Republic of Ireland and 1.9 million in Northern Ireland, ranking it the second-most populous island i
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