Dfbooking Recruitment Services
For administrative support for our multispecialty medical practice, we are looking for a virtual assistant who is extremely well-organised and meticulous. The ideal applicant will be in charge of scheduling patient appointments, responding to questions, and performing other administrative duties
Responsibilities
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Patient Scheduling: Manage patient appointments across multiple specialties (primary care, weight loss, OB/GYN, neurology, podiatry, cardiology, pediatrics).
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Patient Communication: Answer incoming calls, emails, and texts from patients.
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Patient Intake: Collect patient information and prepare for telemedicine appointments.
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Insurance Verification: Utilize Navinet and Availity to verify patient insurance eligibility and benefits.
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Prior Authorization: Assist in prior authorizations for medical procedures and treatments through CoverMyMeds.
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Payment Assistance: Lead patients to process copays and insurance payments.
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Data Entry: Maintain accurate and up-to-date patient records in the Athena electronic health record system.
Qualifications
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Strong organizational and time management skills.
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Strong and excellent customer service skills.
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Excellent verbal and written communication skills.
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Proficiency in using medical practice management software (Athena) – nice to have
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Experience with insurance verification and prior authorization processes. – nice to have
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Ability to multitask and prioritize tasks.
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Proficiency in Spanish and/or English.
Applications/Software
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Athena
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Klara
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Availity
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Navinet
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Covermymeds
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Phone System: RingCentral
Client Industry: Health, Wellness and Fitness
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
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