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Be ready to walk through a sample booking change, a sold-out night, or an upset guest call. Explain how you verify rates, protect personal data, and document notes so the next agent can continue the stay smoothly for Destinationknot guests.
Strong fit if you want fully remote reservation work with a hotel/resort focus, can work independently from a Florida-linked posting, and like structured guest-facing problem solving more than on-property hospitality.
As a Remote Hotel & Resort Reservation Specialist at Destinationknot, you would typically handle guest inquiries, check rates and room availability, book or modify stays, and confirm details by phone, chat, or email. Expect to juggle multiple properties or offers, follow booking rules, and escalate special requests while keeping records accurate.
Prioritize CRS/PMS familiarity, clear written and phone communication, upselling within policy, and careful handling of dates, rates, and guest data. No certification family or costed resources were provided in CERTS.
Yes. The listing is marked remote and based in a Florida location context.
Only the domain destinationknot.com; no salary, reviews, or headcount were supplied.
CERTS lists no family or resources, so none are specified here.
Website: destinationknot.com
Public cache only — not an employee review.
Remote Hotel & Resort Reservation Specialist at Destinationknot, Remote (U.S.) Position Summary We are seeking a detail-oriented and customer-focused Remote Hotel & Resort Reservation Specialist to join our team. In this role, you will assist clients in booking their dream vacations, ensuring they receive top-tier service and the best travel experiences possible. Day-to-Day Responsibilities Aid clients in planning unforgettable vacations including cruises, hotels, vacation homes, all-inclusive resorts, and more. Provide exceptional customer service to ensure client satisfaction. Handle reservations efficiently and accurately. Stay updated with the latest travel offers and updates from our partner agencies. Requirements Demonstrated experience in a similar role or relevant background in hospitality or customer service. Excellent communication skills, both written and verbal. A strong attention to detail with the ability to manage multiple tasks simultaneously. Familiarity with travel booking software and systems is preferred. About Destinationknot We are a trusted travel agency partnered with an award-winning host agency with over 70 years of experience. We specialize in planning unforgettable vacations, offering cruises, hotels, vacation homes, all-inclusive resorts, and more. Apply Today To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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