Receptionist – State Farm Agent Team Member

How to use this kit

Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

Interview prep

• Walk through greeting a walk-in and deciding who they need to see
• Explain how you prioritize calls vs. in-person visitors
• Describe scheduling, message-taking, and calm complaint handling

Fit summary

Strong fit if you like front-desk pace, clear communication, and supporting a local State Farm agent team in Santa Clara County.

Day in the role

As a Receptionist on the Chris Bolton - State Farm Agent team, you would typically:

• Answer, screen, and route calls; take messages and book appointments
• Greet visitors, learn why they came, and direct them appropriately
• Update calendars, share documents, and help resolve routine client questions
• Handle basic payments and receipts when needed

Skills to emphasize

• Alison — Administrative Support — free to learn
• Microsoft Learn — Office/Microsoft 365 training — free to learn

FAQ from this listing

Is this role remote?

No — the listing is on-site (not remote).

What does the job mainly involve?

Phone coverage, greeting clients, scheduling, and basic office support for the agency team.

Where can I build admin skills for free?

Alison Administrative Support and Microsoft Learn Office/Microsoft 365 training are free to learn.

Occupation tasks (O*NET)

Public-domain labor data — prepare examples for 2–3 of these.

• Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
• Receive payment and record receipts for services.
• Schedule appointments and maintain and update appointment calendars.
• Transmit information or documents to customers, using computer, mail, or facsimile machine.
• Hear and resolve complaints from customers or the public.
• File and maintain records.
• Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.

O*NET source

Company facts (cached)

Website: chrisboltonstatefarmagent.com

Public cache only — not an employee review.

Role overview (listing rewrite)

Join Chris Bolton - State Farm Agent as a full-time Receptionist in Santa Clara, Washington County. If you're organized, professional, and eager to be the welcoming face of a customer-focused insurance agency, this role offers growth opportunity and meaningful work supporting our local team. About the Role This full-time receptionist position is central to daily operations at Chris Bolton - State Farm Agent in Santa Clara. You'll be the first point of contact for clients, visitors, and callers, setting a welcoming tone while managing scheduling, documentation, and administrative coordination that keeps our agency running smoothly. What You'll Do Greet clients and visitors with professionalism and warmth Answer phones, direct inquiries, and provide responsive customer support Schedule and confirm appointments for team members and clients Manage filing systems, records, and organizational workflows Process client check-ins and assist with intake documentation Support the agent team with administrative coordination Represent the agency with courtesy and attention to detail in all interactions What We're Looking For Professional demeanor with strong communication abilities, verbal and written Proven reliability and punctuality Organizational skills and ability to multitask in a dynamic office Comfort with office technology and eagerness to master new systems Genuine interest in delivering excellent customer service Detail-oriented approach to work and record management About Chris Bolton - State Farm Agent Chris Bolton - State Farm Agent is an established insurance agency serving the Santa Clara community with personalized guidance and genuine support. We're dedicated to professional growth and invest in our team through training, development, and collaborative work environments that value both client success and employee advancement. What We Offer Full-time position with competitive salary Comprehensive training and professional development Opportunity for career advancement within the agency 401(k) retirement plan Performance-based bonus structure Paid time off Agency-paid licensing support How to Apply To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

Full job on Get A Job.AI

Questions to ask them

• What does success look like in the first 90 days for this role?
• How is the team structured, and who would I work with most?
• What tools and systems does this role use daily?
• Is the work primarily based in Santa Clara, Washington County, hybrid, or fully remote?