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Prepare brief examples of greeting guests, handling complaints, and juggling phone and in-person queues. Be ready to discuss reliability for early/late fitness club hours and how you represent a premium brand at reception. Ask how Britomart and Penrose sites interact and what systems the desk uses day to day.
Best fit if you enjoy high-contact front-of-house work, stay organised in a busy gym environment, and can represent Les Mills New Zealand with warmth and accuracy. On-site role (not remote) in the Auckland area.
As Receptionist at Les Mills New Zealand (Britomart listing; location shown as Penrose), a typical day centres on the front desk: greeting members and visitors, managing check-ins and enquiries, answering phones and email, booking or directing people to the right studio or staff, and keeping the reception area tidy and welcoming. You will hand off facility or membership questions to the right team and stay calm during busy peak periods.
Useful focus areas for this title: clear verbal communication, multi-line phone handling, basic CRM or booking systems, cashless payments if required on site, and professional customer service under time pressure. No certification resources were provided for this listing.
No. The listing is on-site (remote flag is 0), with location given as Penrose, Auckland City.
Les Mills New Zealand; the title references Les Mills Britomart, while the location field shows Penrose, Auckland City.
None in the supplied data. Do not assume figures or star ratings from third-party sites.
Receptionist - Les Mills BritomartCompany: Les Mills New ZealandLocation: Penrose, Auckland City The Opportunity Join us at Les Mills as a Receptionist in our dynamic and vibrant environment. This unique role is not just about answering phones or managing the front desk; it’s about being the first point of contact for members and guests, setting a warm and welcoming tone that reflects our mission: Making Humans Fit for Life. Day-to-Day Responsibilities Welcome and assist members and visitors with a smile Manage phone calls and emails efficiently Maintain the cleanliness and order of the reception area Process membership sign-ups and renewals Support other team members as needed Requirements Excellent customer service skills Strong communication abilities Organized with attention to detail Professional appearance and demeanor A proactive attitude and willingness to learn About Les Mills New Zealand At Les Mills, we believe in creating a supportive environment where every individual can thrive. Our mission is clear: Making Humans Fit for Life. We offer a unique blend of fitness programs designed to challenge and inspire our members. Join us, and you’ll have the opportunity to contribute to a community that values health, wellness, and personal growth. How to Apply We’re looking for someone who is ready to bring their A-game every day. If this sounds like your next career move, we’d love to hear from you! To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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