Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.
Be ready to walk through greeting a visitor, handling a multi-line call queue, and de-escalating a frustrated guest. Ask how SPS-North America structures front-desk coverage in Austin and which tools (phone system, calendar, visitor log) the team uses day to day.
Strong fit if you stay calm under interruption, communicate clearly, and like being the first face of an office. On-site in Austin (not remote); thrives with organization, discretion, and polished service.
As a Receptionist at SPS-North America in Austin, you would typically:
Strengthen phone etiquette, calendar tools, and Microsoft 365 basics.
No—the listing is on-site in Austin, Travis County (not remote).
Core work is phones, greetings, scheduling, and routing people and information—aligned with O*NET receptionist tasks.
Free options include Alison Administrative Support and Microsoft Learn Office/Microsoft 365 training.
Public-domain labor data — prepare examples for 2–3 of these.
Website: spsnorthamerica.com
Public cache only — not an employee review.
Join SPS-North America as a Receptionist in Austin, Travis County, where you'll serve as the welcoming face of our organization and create exceptional first impressions for every visitor and caller who engages with our team. About the Role As a full-time Receptionist for SPS-North America, you'll be essential to our daily operations and client relationships. Reporting to our Client Services Leadership, this role combines professional communication with a customer-focused approach. You'll be the primary point of contact for our Austin office, managing communication channels, coordinating logistics, and setting the tone for how clients and partners experience our company. What You'll Do Answer, screen, and direct incoming calls and inquiries with professionalism and efficiency Greet and welcome visitors, executives, and guests with a warm, professional demeanor Manage appointment scheduling, meeting room coordination, and facility preparation Maintain the front desk area and ensure it reflects our professional standards Route communications appropriately to relevant departments and team members Provide general administrative support as needed to maintain smooth office operations Handle confidential information with discretion and professionalism What We're Looking For Excellent communication and interpersonal skills, with the ability to engage professionally with diverse audiences Strong organizational abilities and attention to detail Proficiency with multi-line phone systems and scheduling software Ability to manage multiple priorities and remain calm under pressure Reliability and commitment to punctuality and consistent attendance A customer-service oriented mindset and professional appearance Experience in reception, customer service, or a similar front-facing role is preferred About SPS-North America SPS-North America is a professional services organization headquartered in Austin, Travis County. We're committed to delivering excellent service and maintaining strong client relationships through every interaction. How to Apply Ready to make a great first impression as part of our team? Apply through the job listing to submit your resume and a brief note about why you're interested in joining SPS-North America.
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