Receptionist

How to use this kit

Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

Interview prep

Be ready to walk through real examples:

• Busy multi-line phones while patients check in.
• Prioritizing walk-ins versus scheduled rehab appointments.
• Taking accurate messages and updating calendars without errors.
• Handling a payment or a complaint with professionalism.

Fit summary

Strong fit if you stay organized under interruptions, speak clearly on the phone and in person, and enjoy being the first point of contact at a rehab clinic in Pearland. Reliability with schedules, payments, and visitor routing matters more than clinical credentials for this desk role.

Day in the role

As a Receptionist at Thrive Rehabilitation of Pearland, a typical day centers on front-desk support for rehab patients and visitors.

• Answer, screen, and forward calls; take messages and share basic information.
• Greet arrivals, learn the reason for the visit, and direct or escort them.
• Schedule and update appointments; pass documents via computer, mail, or fax.
• Receive payments and record receipts; help resolve simple public or patient complaints.

Skills to emphasize

Office / Administrative Support training options (costs as listed):

• Alison — Administrative Support — free to learn
• Microsoft Learn — Office/Microsoft 365 training — free to learn

FAQ from this listing

Is this role remote?

No. The listing is on-site in Pearland, Brazoria County (remote flag is off).

What does a receptionist do day to day?

Per O*NET, core work includes phones, greeting and routing visitors, appointments, basic payments, document handoff, and resolving simple complaints.

Where can I train for free?

Alison’s Administrative Support course and Microsoft Learn Office/Microsoft 365 training are both free to learn (links in the skills roadmap).

Occupation tasks (O*NET)

Public-domain labor data — prepare examples for 2–3 of these.

• Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
• Receive payment and record receipts for services.
• Schedule appointments and maintain and update appointment calendars.
• Transmit information or documents to customers, using computer, mail, or facsimile machine.
• Hear and resolve complaints from customers or the public.
• File and maintain records.
• Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.

O*NET source

Role overview (listing rewrite)

Receptionist at Thrive Rehabilitation of Pearland in Pearland, Brazoria County Position Summary Thrive Rehabilitation of Pearland is seeking a Receptionist to join our team. This role will be based in Pearland, Brazoria County, and the position is full-time, on-site. Key Responsibilities Greet patients and visitors with a warm and professional demeanor Schedule appointments for patients and ensure timely follow-ups Answer phones and direct calls to the appropriate department or individual Process patient check-ins and out-checks efficiently Manage front desk operations, including maintaining a clean and organized workspace Assist with administrative tasks as needed Requirements High school diploma or equivalent required; some college preferred Previous experience in a healthcare setting is advantageous but not mandatory Excellent communication and interpersonal skills Ability to multitask and prioritize effectively Patient-focused with strong attention to detail Familiarity with medical terminology and procedures beneficial Why Join Thrive Rehabilitation of Pearland At Thrive Rehabilitation, we believe in creating a warm and welcoming environment for our guests. Our facility combines the latest healthcare practices with the comfort and amenities of a luxury resort, ensuring that every patient receives top-notch care in a comfortable setting. As part of our team, you will be working in a dynamic and supportive environment where your contributions are valued. Apply Today To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

Full job on Get A Job.AI

Questions to ask them

• What does success look like in the first 90 days for this role?
• How is the team structured, and who would I work with most?
• What tools and systems does this role use daily?
• Is the work primarily based in Pearland, Brazoria County, hybrid, or fully remote?