Receptionist

How to use this kit

Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

Interview prep

• Walk through greeting a service customer and routing a multi-line call
• How you prioritize walk-ins vs. phone vs. appointments at a busy auto front desk
• Example of calming a complaint and recording payment or messages accurately

Fit summary

Strong match if you like face-to-face customer flow, phones, and scheduling in an automotive setting and prefer on-site Madison work over remote.

Day in the role

As Receptionist at RML Auto you would greet walk-ins, run the phone board, take messages, schedule appointments, pass documents to customers, handle payments/receipts, and help resolve front-desk issues—keeping service traffic organized for the dealership floor.

Skills to emphasize

• Phone screening, greeter presence, calendars, basic POS/receipts, complaint handling
• Alison — Administrative Support (free to learn)
• Microsoft Learn — Office/Microsoft 365 training (free to learn)

FAQ from this listing

Is this role remote?

No—the listing is on-site (remote flag 0) in the Madison area.

What does a receptionist do day to day?

Core tasks include answering and routing calls, greeting visitors, scheduling, taking payments, and sharing information with customers.

Where can I learn admin basics for free?

Alison Administrative Support and Microsoft Learn Office/Microsoft 365 training are both free to learn.

Occupation tasks (O*NET)

Public-domain labor data — prepare examples for 2–3 of these.

• Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
• Receive payment and record receipts for services.
• Schedule appointments and maintain and update appointment calendars.
• Transmit information or documents to customers, using computer, mail, or facsimile machine.
• Hear and resolve complaints from customers or the public.
• File and maintain records.
• Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.

O*NET source

Company facts (cached)

Website: rmlauto.com

Public cache only — not an employee review.

Role overview (listing rewrite)

RML Auto — Madison, Madison County The Opportunity RML Auto is seeking a Receptionist for part-time employment in Madison, Madison County. The ideal candidate will be responsible for greeting visitors and handling incoming calls to ensure efficient customer service. Day-to-Day Responsibilities Greet customers and determine the nature of their visit Determine the nature of callers' business and direct them to the appropriate department or person Answer basic inquiries, route incoming calls, and take messages as needed Provide basic information to all callers Skills & Qualifications Excellent communication skills Ability to multitask in a fast-paced environment Basic knowledge of dealership operations and customer service practices Professional demeanor and strong interpersonal skills About the Company RML Auto is committed to providing quality automotive services and support. Located in Madison, Madison County, RML Auto offers a welcoming environment for both customers and employees. Ready to Apply? To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

Full job on Get A Job.AI

Questions to ask them

• What does success look like in the first 90 days for this role?
• How is the team structured, and who would I work with most?
• What tools and systems does this role use daily?
• Is the work primarily based in Madison, Madison County, hybrid, or fully remote?