Receptionist

How to use this kit

Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

Interview prep

Be ready to describe how you screen calls, greet walk-ins, protect confidentiality, and stay calm with frustrated customers. Expect scenarios about routing service vs. sales visitors and keeping appointment calendars accurate under a busy dealership phone load.

Fit summary

Strong fit if you like face-to-face customer contact, clear phone etiquette, and organized scheduling in a non-remote dealership environment in The Dalles.

Day in the role

As Receptionist at Columbia Gorge Toyota you would typically:

• Answer and route calls, take messages, and schedule appointments.
• Greet customers and visitors, learn why they came, and direct them to service, sales, or other staff.
• Keep calendars current and pass information or documents by phone, computer, or mail.
• Handle payments and receipts when asked, and help resolve routine customer questions or complaints.

Tasks align with O*NET Receptionists and Information Clerks (43-4171.00).

Skills to emphasize

Office / Administrative Support learning paths (costs as listed):

• Alison — Administrative Support — free to learn
• Microsoft Learn — Office/Microsoft 365 training — free to learn

FAQ from this listing

Is this job remote?

No. The listing marks remote as 0, so expect on-site work in The Dalles, Wasco County, Oregon.

What does a Receptionist typically do?

Core work includes answering and routing calls, greeting visitors, scheduling appointments, sharing documents, and handling basic payments or complaints—consistent with O*NET receptionist tasks.

What free training can I start with?

Alison’s Administrative Support course and Microsoft Learn Office/Microsoft 365 training are both listed as free to learn and map well to office support skills.

Occupation tasks (O*NET)

Public-domain labor data — prepare examples for 2–3 of these.

• Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
• Receive payment and record receipts for services.
• Schedule appointments and maintain and update appointment calendars.
• Transmit information or documents to customers, using computer, mail, or facsimile machine.
• Hear and resolve complaints from customers or the public.
• File and maintain records.
• Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.

O*NET source

Role overview (listing rewrite)

Columbia Gorge Toyota - The Dalles, Wasco County About the Role We are seeking a Receptionist to join our team at Columbia Gorge Toyota in The Dalles, Wasco County. This position is full-time and requires no remote work. What You'll Do Welcome guests and provide excellent customer service Answer phone calls and direct inquiries as needed Manage the front desk area to ensure a professional appearance Assist with scheduling appointments and maintaining appointment books Handle administrative tasks such as data entry and filing Requirements A friendly, welcoming demeanor and strong communication skills Basic computer skills including proficiency in Microsoft Office Suite or similar programs Experience in a customer service role is preferred but not required A valid driver's license with the ability to drive company vehicles if needed Must be able to work full-time, on-site at Columbia Gorge Toyota Why Join Columbia Gorge Toyota At Columbia Gorge Motors, part of Teton Auto Group, we are committed to an environment where the customer is always treated with respect and dignity. Growth is encouraged through diligence, teamwork & creativity. Above all, there is the highest standard of honesty and integrity when conducting business. How to Apply If you're interested in joining our team as a Receptionist at Columbia Gorge Toyota, please complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. We look forward to hearing from you! To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

Full job on Get A Job.AI

Questions to ask them

• What does success look like in the first 90 days for this role?
• How is the team structured, and who would I work with most?
• What tools and systems does this role use daily?
• Is the work primarily based in The Dalles, Wasco County, hybrid, or fully remote?