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Quality Assurance Analyst

  • Full Time
  • Anywhere

Nationwide Building Society

Nationwide Building Society — Shaw, Swindon

Description This role sits within the Mortgages Customer Outcome Testing (COT) team, which acts as a key first‑line control to ensure that Nationwide remains compliant while consistently delivering good outcomes and experience for our customers. The team conducts independent assessments across Group Mortgage Operations, focusing on the quality of interactions, processing, and overall customer outc…

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