TaskUs
TaskUs is hiring a Quality Analyst (Fintech Account) to ensure high-quality performance and compliance with Ridiculously Amazing processes. The role involves analyzing back-end issues, preparing reports, and escalating quality issues to management.
Requirements
- Knowledge of customer service practices within and/or beyond the BPO space.
- Support on any financial accounts is a plus
- Ability to identify patterns or connections between situations, issues, or problems that may not be explicitly related.
- Aptitude in expressing ideas and presenting analysis, findings, and recommendations through clear and effective written and verbal communications.
- Capacity to learn more about business, economics, or other relevant subjects under study through various research methodologies.
- Background in conducting research and analytics, backed by advanced computer proficiency.
- Experience in mediation and conflict resolution techniques.
Benefits
- Competitive industry salaries
- Comprehensive benefits packages
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in Philippines
The Philippines, officially the Republic of the Philippines, is an archipelagic country in Southeast Asia. Located in the western Pacific Ocean, it consists of about 7,641 islands, with a total area of about 300,000 square kilometers, which are broadly categorized in three main geographical divisions from north to south: Luzon, Visayas, and Mindanao. With a population of over 114 million, it is the world's twelfth-most-populous country.
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