Adzuna
Adzuna — eThekwini, KwaZulu-Natal
The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails responses to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center quali…
To apply for this job please visit www.adzuna.com.
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