Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.
Prepare calm check-in and complaint-handling examples. Ask how this club covers peak hours and which membership systems desk staff use.
Strong fit if you want part-time front-desk work in a busy gym with a no-judgment member culture.
A PT Customer Service Representative at Planet Fitness in Fallsington typically staffs the front desk: member check-in, basic membership questions, lobby upkeep, and a welcoming Judgement Free Zone tone with new and returning guests.
Useful free training:
The listing title indicates a PT (part-time) Customer Service Representative schedule at the Fallsington club.
Planet Fitness markets a Judgement Free Zone open to members at every fitness level.
HubSpot Academy Customer Service Fundamentals (free) and Alison customer service courses (free to learn) align with this work.
Website: planetfitness.com
Planet Fitness, Inc. is an American franchisor and operator of fitness centers based in Hampton, New Hampshire. The company has around 2,715 clubs, making it one of the largest fitness club franchises by number of members and locations. The franchise has locations in the United States, Canada, Panama, Mexico, Spain and Australia. It markets itself as a "Judgement Free Zone" open to all levels of gym users.
Public cache only — not an employee review.
PT Customer Service Representative at Planet Fitness in Fallsington, Bucks County Role Overview This position offers part-time employment with a starting hourly wage of $11. There are scheduled increases to the salary after 180 days, one year, and every six months post-first-year anniversary date. What You'll Do Provide exceptional customer service to members and guests Assist with member sign-ups and onboarding processes Handle inquiries and resolve issues promptly and efficiently Maintain a clean, organized, and welcoming environment in the club Support other team members as needed Who We're Looking For We are seeking candidates who possess strong communication skills, a positive attitude, and a commitment to customer satisfaction. Previous experience in customer service or related fields is preferred but not required. About Planet Fitness At National Fitness Partners, we transform lives through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200 clubs nationwide, creating a Judgement Free fitness atmosphere where everyone can thrive. How to Apply To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Join our team and become part of a community dedicated to helping others achieve their health and wellness goals.
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