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Expect cases on hospital throughput, nursing/staffing models, length of stay, and quality/safety trade-offs. Be ready to structure a clinical operations diagnosis, prioritize interventions, and communicate with both clinical and executive audiences. Prepare examples of leading teams and managing multi-stakeholder provider clients.
Strong fit if you combine healthcare operations depth with senior consulting skills—hypothesis-driven problem solving, stakeholder management, and people leadership—and want on-site client work in Chicago’s medical district for a large professional services firm.
As a Senior Manager Provider Clinical Operations Consultant at PwC, you would typically lead client work that improves how provider organizations run clinical operations—workflows, throughput, quality, and care-delivery processes. Days often mix stakeholder sessions with health-system leaders, shaping operating models and performance metrics, guiding analysts and managers on deliverables, and translating findings into board-ready recommendations. On-site Chicago meetings with provider clients would be common alongside internal PwC team coordination.
Build fluency in provider clinical operations, care-pathway design, and consulting delivery. Free learning options aligned to healthcare foundations:
No. The listing is for Illinois Medical District, Chicago, with remote set to on-site (not remote).
PwC is a large professional services network offering assurance, tax, and advisory work, including technology and AI-related consulting for clients worldwide.
Provider/clinical operations experience plus consulting or program leadership at senior manager level—able to run workstreams, coach teams, and advise health-system executives.
Website: pwc.com/gx/en
PricewaterhouseCoopers, also known as PwC, is a British multinational professional services network based in London, England.
Public cache only — not an employee review.
PwC is seeking a Provider Clinical Operations Consultant, Senior Manager to join our Management Consulting practice in Chicago's Illinois Medical District. This is a full-time opportunity to drive operational transformation across health services organizations. About the Role As a Provider Clinical Operations Consultant, Senior Manager, you'll work with healthcare systems and health services providers to identify inefficiencies, implement process improvements, and execute strategic operational initiatives. Leading cross-functional teams and engaging directly with client stakeholders, you'll translate clinical and operational challenges into actionable solutions that enhance delivery, reduce costs, and improve patient outcomes. This role involves up to 80% travel to client sites. What You'll Do Partner with healthcare organizations to assess clinical operations, identify optimization opportunities, and develop improvement roadmaps Lead diagnostic work on provider operations including scheduling, supply chain management, staffing models, and clinical workflows Design and oversee implementation of operational solutions across ambulatory, inpatient, and ancillary services Mentor junior consultants and manage engagement delivery and client relationships Develop business cases and financial models supporting operational recommendations What We're Looking For 10+ years of progressive experience in healthcare operations, hospital administration, or health services consulting Track record managing large, complex consulting engagements with C-level client contact Deep expertise in provider operations, clinical process improvement, or healthcare management Demonstrated ability to influence stakeholders and lead organizational change Strategic mindset with strong analytical and problem-solving capabilities Bachelor's degree required; MBA or equivalent healthcare credential preferred Ability and willingness to travel up to 80% as needed for client work About PwC PwC's Management Consulting practice serves leading health services organizations on their toughest operational challenges, helping them improve efficiency, quality, and financial performance across the healthcare value chain. How to Apply Apply through this job listing to be considered for this Provider Clinical Operations Consultant, Senior Manager position in Chicago.
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