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Be ready to walk through how you prioritise a ringing line versus an urgent quote deadline, how you confirm scope before numbers go out, and how you stay organised when working remote across time zones in South Africa or with international clients.
Best fit if you are comfortable wearing two hats—front-desk polish plus careful, numbers-aware admin—and can self-manage remotely. Thin public company data means culture fit should be validated directly with Assist-world.
As a Project Estimator/Receptionist at Assist-world, a typical remote day would mix first-contact reception (calls, emails, scheduling) with light estimating support—gathering scope notes, checking quantities or rates, and logging quote requests. Expect context-switching between visitor/client intake and keeping estimate files tidy for the delivery team.
Useful foundations for this hybrid title: clear phone/email etiquette, calendar and CRM hygiene, basic spreadsheet numeracy for take-offs or rate sheets, and careful document control. No certification list was supplied for this listing.
The listing marks remote as available; confirm tools, hours, and any SA-based meeting expectations with Assist-world.
Reception covers intake and scheduling; project estimating covers supporting quotes and cost notes—not a pure specialist estimator role by title alone.
No certification family or costed resources were provided for this posting.
Project Estimator/ Receptionist at Assist-world in South Africa What This Role Involves This role is an excellent opportunity for someone with a background in the tiling industry to join an established and growing specialist company. Initially, you will serve as the professional first point of contact by managing incoming telephone calls and supporting daily administrative tasks. Over time, your responsibilities will expand to include preparing project estimates and entering quotations into the company's CRM system. Your Responsibilities Answer and manage incoming telephone calls professionally and efficiently. Provide excellent customer service to clients and suppliers. Input project estimates and quotations into the CRM system (JobThread). Support the team with administrative tasks as required. Maintain accurate records of customer information and project details. Assist with general office coordination and communication. What We're Looking For We are seeking a candidate who has experience in the tiling industry, ideally with knowledge of CRM systems such as JobThread. The ideal candidate will be detail-oriented, organized, and able to manage multiple tasks efficiently while maintaining excellent customer service standards. Working at Assist-world Joining our team offers a chance to work in an environment that values professionalism, teamwork, and growth opportunities within the tiling industry. This position is full-time with remote working capabilities, allowing flexibility for those who need it. Applying for This Role To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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