Infor
Product Support Analyst (Finance) role is ideal for a proactive problem solver with deep Finance domain expertise and strong functional and technical understanding of Infor ERP XA systems.
Requirements
- Resolve customer issues using advanced troubleshooting skills
- Provide high-quality, professional customer experience
- Create and maintain knowledge content
- Adhere to case management standards
- Develop advanced application knowledge
- Refer complex issues to other support analysts
- Maintain courteous and accurate communication
- Participate in special projects or assignments
- Provide 24/7 on-call support on a rotational basis
Benefits
- Professional growth opportunities
- Challenging and rewarding work environment
- Competitive salary and benefits
- Opportunities for career advancement
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
About this role & career path
Working in India
India, officially the Republic of India, is a country in South Asia. It is the seventh-largest country by area, the most populous country in the world and, since its independence in 1947, the world's most populous democracy. Bounded by the Indian Ocean on the south, the Arabian Sea on the southwest, and the Bay of Bengal on the southeast, it shares land borders with Pakistan to the west; China, Nepal and Bhutan to the north; Bangladesh and Myanmar to the east. In the Indian Ocean, India is near Sri Lanka and the Maldives. Its Andaman and Nicobar Islands share a maritime border with Myanmar, Th
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