ASM Research, An Accenture Federal Services Company
ASM Research, An Accenture Federal Services Company — Talcott Village, Hartford County
The Problem Mgmt. Lead / Problem Manager, Senior leads the end-to-end problem management function to identify, analyze, and eliminate root causes of recurring incidents impacting mission-critical IT services. This role owns the lifecycle of problems from detection and logging through investigation, remediation, and closure, ensuring permanent fixes or robust workarounds are implemented. The manage…
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About this role & career path
Working in Talcott Village, Hartford County
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