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Be ready to walk through how you follow SOPs under volume, fix or report errors, and prioritise competing tasks. Prepare examples of accuracy metrics, handling unclear inputs, and working with tools or ticketing systems. Ask what processes, SLAs, and training look like in the first 90 days at NAF Technology India.
A strong fit if you are detail-oriented, comfortable with repetitive structured work in Chennai, and can meet SLA-driven targets without inventing process. Less ideal if you want open-ended product design or fully remote work (this listing is on-site).
As a Process Associate at NAF Technology India in Chennai, a typical day centres on executing defined workflows: handling tickets or transactions, following SOPs, logging outcomes, and escalating exceptions. Expect queue-driven tasks, quality checks, handoffs with teammates or upstream teams, and end-of-day status updates. Accuracy, turnaround time, and clear documentation matter more than ad-hoc decision-making.
No. The listing is for Chennai, Tamil Nadu, with remote set to on-site (not remote).
Execute defined operational workflows, maintain quality and turnaround, log work, and escalate exceptions per SOP—exact duties depend on NAF Technology India’s process.
No verified company profile, salary bands, or review scores were provided in the source data, so those are omitted rather than estimated.
Process Associate at NAF Technology India in Chennai, Tamil Nadu Role Overview New American Funding (NAF) is a mortgage lender offering an array of loan options. Established in 2003 and headquartered in Tustin, CA, United States. Job Location: Chennai. As a Process Associate, you will be engaged in performing back-end operations such as data entry, document verification, and ensuring compliance with regulatory requirements. What You'll Do Perform data entry tasks accurately and efficiently Verify documents for accuracy and completeness Ensure compliance with internal policies and external regulations Support back-end operations to maintain smooth workflow Collaborate with team members to resolve issues promptly Skills & Qualifications Strong attention to detail and accuracy in work Familiarity with data entry software and systems Basic knowledge of financial or mortgage industry processes is a plus Excellent organizational skills and ability to manage multiple tasks simultaneously Effective communication and problem-solving abilities About NAF Technology India NAF Technology India, part of New American Funding, focuses on providing robust technological support for the mortgage lending process. With a strong emphasis on customer service and operational excellence, NAF seeks to enhance its processes through dedicated professionals like you. Apply Today To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. For more information about NAF India, visit their official website at
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