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Be ready to walk through insurance verification, handling denials or missing auth, de-escalating a frustrated patient, and balancing speed with accuracy. Ask how CoxHealth structures pre-service teams across hospitals and what volume or quality metrics matter most.
Strong fit if you like structured patient-access work in a large nonprofit health system, prefer Springfield on-site healthcare operations, and are detail-oriented with payer rules. Thin occupation data means you should confirm title-level scope and growth path in interview.
As a Pre Service Specialist at CoxHealth in Springfield, your day centers on patient access before care: verifying demographics and insurance, collecting authorizations or referrals, explaining benefits or out-of-pocket estimates, and resolving registration issues so clinical teams can proceed. You coordinate with scheduling, billing, and clinical units across a multi-hospital system and handle high call and walk-in volume with accuracy and clear communication.
Build strength in insurance verification, prior authorization workflows, medical terminology basics, EMR registration screens, phone etiquette, and HIPAA-safe documentation. No certification family or costed resources were supplied for this role.
No. The listing is for Springfield, MO with remote set to off; expect on-site pre-service work with CoxHealth teams.
It is a large, multi-hospital nonprofit system and Springfield’s biggest employer, with more than 14,000 staff across the region.
No cert family or priced training resources were provided in the data; confirm any preferred credentials with the hiring team.
Website: coxhealth.com
CoxHealth is a six-hospital, 1,074 bed not-for-profit healthcare system headquartered in Springfield, Missouri. It serves a 25 county region of Southwest Missouri and Northwest Arkansas. CoxHealth is Springfield's largest employer, and the 9th largest non-governmental employer in the state of Missouri, with more than 14,000 people employed throughout the system.
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Coxhealth seeks a Pre Service Specialist for its Springfield, MO location in this full-time role. Individuals pursuing Pre Service Specialist jobs in Springfield, MO or Pre Service Specialist opportunities near me will find this on-site position a strong match for advancing Coxhealth careers through precise preparatory work. What This Role Involves In the Pre Service Specialist role at Coxhealth in Springfield, MO, the focus centers on foundational coordination activities that prepare everything needed before services commence. This full-time Pre Service Specialist position requires careful attention to detail while supporting streamlined workflows in a team-oriented atmosphere. Those interested in Pre Service Specialist jobs in Springfield, MO contribute to readiness processes that help maintain operational flow, making it a practical choice among Coxhealth careers for candidates who value accuracy and collaboration on site in Springfield, MO. Your Responsibilities Obtain and confirm essential details well ahead of scheduled engagements Arrange timelines and related logistics to keep sequences on track Input and review information within electronic systems for completeness Address questions via phone or in person while maintaining clear exchanges Partner with internal colleagues to resolve preparatory questions efficiently Adhere to privacy measures and established procedures throughout each step Track checklists and follow-up items so potential gaps are identified early Requirements Solid verbal and written communication for productive daily interactions Organized approach with consistent focus on accuracy and follow-through Familiarity with common computer tools used for record management Capacity to handle shifting priorities without losing efficiency Background in customer-facing or administrative support roles preferred High school diploma or equivalent as a foundational qualification About the Company Coxhealth is hiring for this role and offers a supportive team environment. Ready to Apply? To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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