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Pre-Authorization & Referral Coordinator

  • Contract
  • Anywhere

My VA Support, Inc.

This is a remote position.

Only LATAM-based candidates (bilingual in Spanish and English)We are hiring an experiencedPre-Authorization & Referral Coordinatorto support a fast-pacedU.S.-based medical office.

This role is responsible for insurance verification, prior authorizations, and referral coordination while ensuring compliance with U.S. insurance guidelines. The ideal candidate has direct experience working within the U.S. healthcare system handling Medicare, Medicaid, and commercial insurance plans.

This is a full-time remote position supporting a medical practice located in the United States. The role is offered as anIndependent Contractoropportunity.

Key Responsibilities

  • Verify active insurance coverage and review detailed benefits
  • Determine patient financial responsibility (copays, deductibles, coinsurance, out-of-pocket maximums)
  • Obtain and manage prior authorizations for procedures, imaging, and specialty services
  • Submit and track authorization requests through payer portals (Availity, UHC, Aetna, Cigna, etc.)
  • Review and attach required clinical documentation
  • Process and track internal and external referrals
  • Ensure compliance with HMO referral requirements
  • Enter and document authorization details in EMR/EHR systems
  • Follow up on pending authorizations and assist with resolving denials
  • Communicate insurance requirements and authorization status clearly to patients

Requirements

  • 2+ years of experience in a U.S. medical office handling insurance verification and prior authorizations
  • Proven hands-on experience obtaining authorizations independently (not only assisting)
  • Strong knowledge of Medicare, Medicaid, and commercial plans (HMO, PPO, POS)
  • Solid understanding of deductibles, copays, coinsurance, and out-of-pocket maximums
  • Working knowledge of ICD-10 and CPT codes
  • Experience using payer portals (Availity, UnitedHealthcare, Aetna, Cigna, etc.)
  • Experience working with EMR/EHR systems
  • High attention to detail and ability to manage high-volume workflows
  • Strong English communication skills (written and verbal)
  • Reliable high-speed internet connection (minimum 100 MB)
  • Own laptop or desktop and professional headset

    Benefits

  • 100% Remote position
  • Full-time schedule (Monday–Friday)
  • Weekends off
  • Performance-based bonuses
  • Originally posted on Himalayas

    To apply for this job please visit himalayas.app.

    Working in United States

    The United States of America (USA), also known as the United States (U.S.) or America, is a country primarily located in North America. It is a federal republic consisting of 50 states and a federal capital district, Washington, D.C. The 48 contiguous states border Canada to the north and Mexico to the south, with the semi-exclave of Alaska in the northwest and the archipelago of Hawaii in the Pacific Ocean. The United States also asserts sovereignty over five major island territories and various uninhabited islands in Oceania and the Caribbean. It is a megadiverse country, with the world's th

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