Mercier Consultancy Group
Portuguese Customer Support Agent job in Greece with fully paid relocation. Deliver exceptional customer support to Portuguese-speaking customers via phone, email, and live chat. Requirements include fluency in Portuguese and previous experience in customer support or related fields.
Requirements
- Deliver exceptional customer support to Portuguese-speaking customers via phone, email, and live chat.
- Assist clients with account management, product inquiries, issue resolution, and promotional information.
- Handle and resolve customer complaints to ensure a high level of satisfaction.
- Maintain accurate records of customer interactions and update the CRM system accordingly.
- Collaborate with internal teams to resolve complex issues and improve the overall customer experience.
- Stay informed on company products, services, and industry trends to better assist customers.
- Fluency in Portuguese (both spoken and written) is required; proficiency in English is a plus.
- Previous experience in customer support or related fields is preferred.
- Strong communication skills and a customer-centric approach.
- Problem-solving abilities and the capacity to manage multiple tasks simultaneously.
- Comfortable working in a fast-paced environment with a focus on quality service.
- Willingness to relocate to Greece with fully paid relocation support.
- Ability to adapt to new environments and team-oriented mindset.
Benefits
- Competitive Monthly Salary
- Fully Paid Relocation Package
- Monthly Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Health Insurance
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in Greece
Greece, officially the Hellenic Republic, is a country of 10 million people on the southern tip of the Balkan peninsula in Southeast Europe. With nine regions and thousands of islands, it has the longest coastline on the Mediterranean. The Ionian Sea is west of the mainland, Albania northwest, and North Macedonia and Bulgaria north. Turkey is east both by land and the Aegean Sea. The capital, Athens, is the largest Greek city, followed by Thessaloniki and Patras.
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