apply2day
Looking for a role where your love for the Polish language and helping others plays a major factor? We are hiring on behalf of our client for the role of Polish Customer Service Agent – Remote/On-site in Greece! In this opportunity, you will be part of a fast-paced team, enjoying flexible working hours, and have the chance to grow within a company that’s focused on delivering top-quality customer service.
Responsibilities
- Manage incoming chat, mail or phone calls.
- Identify and assess customers’ needs to achieve satisfaction.
- Build relations of trust through open and interactive communication.
- Provide accurate, valid, and complete information by using the methods/tools.
- Keep records of customer interaction, process customer accounts and file documents.
- Follow communication procedures, guidelines, and policies.
Requirements
- Fluency in Polish (C1 – C2)
- Very good command of English (B2 – C1)
- Good MS Office skills.
- Strong phone contact handling skills and active listening
- Excellent communication and presentation skills.
- Customer orientation and ability to adapt/respond to different types of characters.
- Ability to multi-task, prioritize, and manage time effectively..
Benefits
- Competitive Salary
- Monthly Bonus
- Meal Vouchers
- Health care benefits and numerous other discounts
- Continuous Training and access to Educational Platforms
- Relocationpackage for candidates relocating from abroad, including travel expenses and initial accommodation
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in Greece
Greece, officially the Hellenic Republic, is a country of 10 million people on the southern tip of the Balkan peninsula in Southeast Europe. With nine regions and thousands of islands, it has the longest coastline on the Mediterranean. The Ionian Sea is west of the mainland, Albania northwest, and North Macedonia and Bulgaria north. Turkey is east both by land and the Aegean Sea. The capital, Athens, is the largest Greek city, followed by Thessaloniki and Patras.
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