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Be ready to explain clear, empathetic customer service, HIPAA-aware handling of health info, and basic pharmacy/insurance concepts (copays, formularies, prior auth) in plain language for Elevance members.
Strong fit if you like structured, high-volume member support at a major insurer and prefer on-site work in San Antonio over remote roles.
As a Pharmacy Customer Associate I at Elevance Health in San Antonio, expect member-facing pharmacy support: helping callers or walk-ins with benefits questions, prescription status, network/pharmacy options, and routing issues to pharmacists or clinical teams within Elevance’s insurance and pharmacy ecosystem.
No—the listing is for San Antonio, Bexar County (on-site).
It is a large U.S. health insurer (formerly Anthem) offering medical, pharmacy, and related plans via affiliated brands.
No certification family or resources were provided for this posting.
Website: elevancehealth.com
Elevance Health, Inc. is an American health insurance company. Prior to June 2022, Elevance Health was named Anthem, Inc. The company is the world's seventh largest healthcare company based on revenue. Its services include medical, pharmaceutical, dental, behavioral health, long-term care, and disability plans through affiliated companies such as Anthem Blue Cross and Blue Shield, Anthem Blue Cross in California, Wellpoint, and Carelon. It is the largest for-profit managed health care company in the Blue Cross Blue Shield Association. As of 2022, the company had 46.8 millio…
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Elevance Health - San Antonio, Bexar County Role Overview The Pharmacy Customer Associate I position at Elevance Health in San Antonio, Bexar County, requires full-time on-site work. This role is designed to foster consistent face-to-face collaboration and direct engagement with team members and customers. Your Responsibilities Provide exceptional customer service to patients and healthcare providers Process prescriptions accurately and efficiently Ensure compliance with all pharmacy regulations and policies Assist with inventory management and restocking of medications Support the overall operations of the pharmacy department What We're Looking For A high school diploma or equivalent is required; a GED may be accepted in lieu of a high school diploma Pharmacy Technician certification preferred but not required Excellent communication and interpersonal skills Attention to detail and accuracy in work Prior experience in pharmacy or healthcare setting beneficial Working at Elevance Health Elevance Health values a collaborative and supportive environment. As a Pharmacy Customer Associate I, you will be part of a team dedicated to providing the highest level of care to our patients. Applying for This Role To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. The anticipated end date for this position is August 14, 2026. To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. The anticipated end date for this position is August 14, 2026.
Generated for personal interview prep · 2026-08-03 UTC · getajob.ai