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Be ready to show how you build trust face-to-face, explain simple banking products clearly, and handle objections without overselling. Expect scenarios on identification checks, vulnerable customers, and balancing service quality with branch targets for a Bendigo Bank Personal Banker.
Strong fit if you like in-person retail banking, steady customer contact, and working on-site in Adelaide (not remote). Prior branch, credit union, or customer-service experience helps; formal cert pathways are not specified in the provided data.
As a Personal Banker at Bendigo Bank in the Adelaide area, a typical day centres on serving retail customers in-branch: opening and managing everyday accounts, talking through basic deposits and lending options, escalating complex credit or compliance queries, and hitting service and sales targets while keeping KYC and privacy standards tight.
No. The listing is on-site (remote flag is off) for the Adelaide / Modbury, SA area.
Everyday retail banking support—accounts, simple product conversations, accurate processing, and referring specialist needs—grounded in branch service standards.
Location data references Adelaide CBD (King William Street) and South Australia; the title also notes Modbury, SA.
Bendigo Bank | Personal Banker | Adelaide CBD, Adelaide The Opportunity We are seeking a passionate and customer-focused Personal Banker to join our team at Bendigo Bank in Adelaide CBD. As a Personal Banker, you will be the first point of contact for our customers, providing them with exceptional service that meets their end-to-end banking needs. Your role involves assisting customers with inquiries, financial advice, and ensuring they have the best banking experience possible. What You'll Do Provide excellent customer service to ensure a positive banking experience for all clients Assist customers with various banking transactions, including account management, payments, and savings inquiries Offer financial advice and product recommendations based on individual customer needs Build strong relationships with customers to foster loyalty and satisfaction Stay updated with the latest banking products and services to provide accurate information Requirements A minimum of 12 months' experience in a similar role, preferably within the financial services industry Strong customer service skills and the ability to build rapport quickly Excellent communication and interpersonal skills Proficiency with Microsoft Office applications and banking software Ability to work effectively as part of a team while also working independently A valid driver's license, as travel between branches may be required About the Company Bendigo Bank is committed to delivering exceptional customer experiences and fostering an environment where employees can grow both personally and professionally. We believe that in banking, better can be bigger, and together we are making it happen. Join us as a Personal Banker, and you'll have the opportunity to make a real difference in people's lives. Next Steps To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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