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Prepare STAR stories on quantified process or service improvements, conflict with delivery constraints, and stakeholder alignment. Expect scenarios on root-cause methods, sustaining gains after a pilot, and working inside a global IT-services environment. Ask how DXC measures improvement success on Australian accounts.
Strong fit if you enjoy structured problem-solving, cross-team influence without always owning the full P&L, and enterprise IT-services context. Weaker fit if you want pure coding product work or a single-site startup pace. Location and remote flags indicate on-site/local Australia expectation (remote: 0).
As a Performance Improvement Specialist at DXC Technology, a typical day would center on diagnosing service or process performance gaps for IT-services delivery teams, defining measurable improvement targets, and facilitating root-cause analysis with operations, quality, and client stakeholders. You would track KPIs, run structured improvement cycles (e.g., problem definition through sustained control), document playbooks, and report outcomes to delivery leads—aligned with DXC’s consulting and large-account service model rather than pure software product engineering.
Build strength in process analysis, KPI design, facilitation, and change adoption. Useful adjacent skills: ITIL-style service thinking, data literacy (dashboards/basic stats), lean/Six Sigma-style problem solving, and clear executive reporting. No certified-path costs were supplied in CERTS.
DXC provides multinational IT services and consulting; see Wikipedia and dxc.com.
No salary figures were included in the provided data, so none are stated here.
The listing specifies Australia only; city and office details were not provided.
Website: dxc.com/us/en
DXC Technology Company is an American multinational information technology (IT) services and consulting company headquartered in Ashburn, Virginia.
Public cache only — not an employee review.
Performance Improvement Specialist at DXC Technology in Australia The Opportunity DXC Technology is seeking a Performance Improvement Specialist to join our dynamic and innovative team. As part of this role, you will be instrumental in driving the performance optimization across various operations, contributing significantly to the success of our customer-focused service initiatives. This opportunity offers a unique chance to collaborate with diverse teams and drive impactful change. Core Duties Analyze current processes and identify areas for improvement Develop and implement strategies to enhance operational efficiency Collaborate with cross-functional teams to achieve performance goals Monitor key performance indicators (KPIs) and provide regular reports Stay updated on industry trends and best practices in performance optimization Requirements Degree in Business, Engineering, or a related field Minimum 3 years of experience in performance improvement or related fields Familiarity with process mapping and analysis tools Strong analytical skills and problem-solving abilities Excellent communication and interpersonal skills Aptitude for working in a fast-paced, collaborative environment Why Join DXC Technology At DXC, we value innovation, collaboration, and diversity. Our team is dedicated to delivering exceptional customer service and driving technological advancements. By joining us, you will have the opportunity to contribute meaningfully to our mission and grow professionally in a supportive environment. Applying for This Role To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. We look forward to hearing from you! To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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