GetixHealth
The Patient Support Center Team Lead is responsible for leading the team to meet and exceed patient expectations regarding customer service, providing backup support, and ensuring department goals are met. The Lead spends roughly a quarter of their time on standard tasks and workflows to assist with volume and review live data to identify areas for improvement or support.
Requirements
- High school diploma or GED required
- Bachelor’s degree preferred
- 1+ year of experience in a Patient Support Center preferred
- 2+ years of experience in customer service or healthcare settings required
- Previous leadership or team lead experience preferred
Benefits
- Comprehensive Health Coverage
- Life & Disability Insurance
- 401(k) Plan
- Paid Time Off (PTO)
- Flexible Benefits
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in United States
The United States of America (USA), also known as the United States (U.S.) or America, is a country primarily located in North America. It is a federal republic consisting of 50 states and a federal capital district, Washington, D.C. The 48 contiguous states border Canada to the north and Mexico to the south, with the semi-exclave of Alaska in the northwest and the archipelago of Hawaii in the Pacific Ocean. The United States also asserts sovereignty over five major island territories and various uninhabited islands in Oceania and the Caribbean. It is a megadiverse country, with the world's th
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