Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.
Strong fit if you communicate calmly under front-desk pressure, enjoy problem-solving for patients, and want a patient-access role at a multi-location dental organization rather than a purely clinical path.
As a Patient Service Representative at Dental Care Alliance, you would typically be the front-line link between patients, families, and clinical or admin teams: greeting and interviewing patients about care needs, explaining office policies and services, routing questions or complaints to the right staff, and following up until issues are resolved—aligned with core patient-rep work on O*NET 29-2099.08.
Build strength in patient interviewing, clear explanation of policies/services, referral to appropriate care resources, and closed-loop complaint follow-up. Stay current on local community services patients may need. No certification list was supplied for this family.
Coordinate patient and family communication, explain policies and services, refer people to the right resources, and chase down inquiries or complaints until they are resolved.
The listing points to Pimmit / Pimmit Hills in Fairfax County, Virginia (area 22043); it is not marked remote.
Reports describe a strategic transaction and a large debt reduction plus new capital for Dental Care Alliance; employee-review data was not included.
Public-domain labor data — prepare examples for 2–3 of these.
Website: dentalcarealliance.com
Public cache only — not an employee review.
Patient Service Representative at Dental Care Alliance in Pimmit, Fairfax County The Opportunity Dental Care Alliance is seeking a dedicated Patient Service Representative to join our team in McLean, Virginia. This role involves providing exceptional patient care and satisfaction within a collaborative environment. Our commitment lies in offering comprehensive, personalized dental care in a warm and welcoming setting, prioritizing patient comfort and advanced treatments for optimal oral health. Responsibilities Provide high-quality customer service to patients and their families Schedule appointments and manage the front desk operations efficiently Assist with insurance claims and billing processes Ensure a clean, organized, and welcoming environment for all patients Support team members in maintaining a positive patient experience What You Bring A friendly and professional demeanor to interact with diverse patients Excellent communication skills both verbal and written Basic computer skills, including proficiency in Microsoft Office Suite or similar software Prior experience in a customer service role is preferred but not required A passion for healthcare and a desire to contribute positively to patient care About Dental Care Alliance Dental Care Alliance prides itself on providing comprehensive, personalized care in a warm and welcoming environment. Our team focuses on prioritizing patient comfort and advanced treatments to ensure optimal oral health. We are dedicated to creating a positive experience for all our patients. Applying for This Role To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Please ensure that you have all relevant information ready before starting the application process. To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
Generated for personal interview prep · 2026-08-02 UTC · getajob.ai