Pearl Talent
A pioneering virtual psychiatric care company is hiring a Care Coordinator to own patient communication and administrative operations end-to-end. The company operates a telemedicine-based platform specializing in medically supervised medication tapering through a clinically grounded hyperbolic deprescribing approach.
Requirements
- 2+ years of experience in care coordination, medical administration, or a directly related healthcare role
- Verified experience managing high-volume patient communications independently
- Demonstrated experience working within a behavioral health or mental health environment
- Documented ability to triage clinical versus non-clinical patient situations without supervision
- Proficiency in Help Scout, Slack, Stripe, and Notion
- English proficiency at C1+ (CEFR) — written and verbal, patient-facing standard required
Benefits
- Competitive Salary: Based on experience and skills
- Remote Work: Fully remote—work from anywhere
- Team Incentives: Recognition for maintaining 100% CRM hygiene and on-time reporting
- Generous PTO: In accordance with company policy
- Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees
- Direct Mentorship: Guidance from international industry experts
- Learning & Development: Ongoing access to resources for professional growth
- Global Networking: Connect with professionals worldwide
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in Brazil
Brazil, officially the Federative Republic of Brazil, is the largest country in South America. It is also the world's fifth-largest country by area and the seventh-largest by population, with over 213 million people. Brazil is a federation composed of 26 states and a Federal District, which hosts the capital, Brasília. Its most populous city is São Paulo, followed by Rio de Janeiro. Brazil has the most Portuguese speakers in the world and is the only country in the Americas where Portuguese is an official language.
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