Patient Care Concierge I

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Company facts (cached)

Website: claremedicahealthpartners.com

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Role overview (listing rewrite)

Claremedica Health Partners is hiring a full-time Patient Care Concierge I in Coconut Grove, located in Miami-Dade County, to serve as a welcoming first point of contact for the seniors at the heart of everything we do. About the Role As a Patient Care Concierge I with Claremedica Health Partners, you'll help create a warm, supportive, and seamless experience for older adults visiting our Coconut Grove location. This on-site position blends genuine hospitality with reliable administrative coordination, ensuring every patient feels valued from the moment they arrive. Key Responsibilities Greet seniors and their families with warmth, respect, and attentive care upon arrival. Guide patients through check-in, scheduling, and routine front-office processes. Coordinate with clinical and administrative teams to support a smooth visit experience. Respond to patient questions and concerns promptly, escalating when appropriate. Maintain accurate records and uphold confidentiality across all interactions. Contribute to an environment where exceptional service is simply the everyday standard. Qualifications A patient-first attitude with strong interpersonal and communication skills. Comfort supporting and advocating for senior patients and their loved ones. Dependable organizational abilities and attention to detail in a busy setting. Ability to work on-site full time in Coconut Grove, Miami-Dade County. A collaborative spirit aligned with a team committed to excellence in senior care. About Claremedica Health Partners At Claremedica Health Partners, our purpose is to improve the lives of seniors in the communities where we work, live, and play. Our team brings together skilled professionals across clinical and administrative fields, united by a shared commitment to delivering outstanding care and support. Here, doing exceptional work is the standard we hold ourselves to every day. How to Apply Ready to make a meaningful difference for seniors in Coconut Grove? Apply for the Patient Care Concierge I role with Claremedica Health Partners today through our application link and join a team dedicated to compassionate, high-quality care.

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Questions to ask them

• What does success look like in the first 90 days for this role?
• How is the team structured, and who would I work with most?
• What tools and systems does this role use daily?
• Is the work primarily based in Coconut Grove, Miami-Dade County, hybrid, or fully remote?