Parts Specialist

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Occupation tasks (O*NET)

Public-domain labor data — prepare examples for 2–3 of these.

• Receive payment or obtain credit authorization.
• Assist customers, such as responding to customer complaints and updating them about back-ordered parts.
• Fill customer orders from stock, and place orders when requested items are out of stock.
• Receive and fill telephone orders for parts.
• Locate and label parts, and maintain inventory of stock.
• Prepare sales slips or sales contracts.
• Read catalogs, microfiche viewers, or computer displays to determine replacement part stock numbers and prices.
• Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.

O*NET source

Company facts (cached)

Website: oreillyauto.com

Public cache only — not an employee review.

Role overview (listing rewrite)

Join Oreillyauto as a Parts Specialist at our Store 04042 location in Republic, Missouri, where you'll help vehicle owners and professional technicians find exactly the right parts they need to keep their vehicles running smoothly. About the Role As a full-time Parts Specialist, you're the automotive knowledge hub on the floor. You'll combine product expertise with genuine customer service to connect people with the parts they need—whether that's a regular maintenance item, a specialized component, or an emergency replacement. This role sits at the heart of Oreillyauto's retail operation, where product accuracy, customer satisfaction, and operational efficiency go hand in hand. Responsibilities Help customers identify and locate the correct parts for their vehicles, asking clarifying questions about make, model, year, and specific needs Provide knowledgeable advice on part compatibility, installation difficulty, and alternatives when applicable Process sales transactions using our point-of-sale system with attention to accuracy and speed Maintain organized inventory, restocking shelves and managing stock levels to ensure availability Receive incoming shipments and verify accuracy against order documentation Build relationships with repeat customers and deliver consistent, professional service Support store operations including cash handling, opening and closing procedures, and cleanliness standards Qualifications High school diploma or GED Proven customer service experience in retail or a related field Ability to lift, carry, and organize automotive parts weighing up to 50 pounds regularly Strong communication skills and comfort explaining technical information to diverse customers Basic computer skills and ability to learn our point-of-sale and inventory systems Reliable transportation to commute to our Republic, Missouri location Mechanical knowledge or automotive enthusiasm (preferred) Working at Oreillyauto Oreillyauto is America's leading retailer of aftermarket automotive parts and accessories. We serve both the do-it-yourself enthusiast and the professional technician, and our Parts Specialists are central to that mission. You'll work in a fast-paced retail environment where your knowledge directly impacts customer success. Applying for This Role To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

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Questions to ask them

• What does success look like in the first 90 days for this role?
• How is the team structured, and who would I work with most?
• What tools and systems does this role use daily?
• Is the work primarily based in Store 04042 Republic MO, hybrid, or fully remote?